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Church History Library System Administrator
The Church of Jesus Christ of Latter-day SaintsSystem Administrator managing library/archive systems for the Church History Library. Responsible for user access, troubleshooting, and support related to catalog tools in a religious context.
About the role
Key responsibilities & impact- Manage and audit user accounts and access to catalog tools, including adjustment to permissions when needed
- Work closely with product managers to maintain and update system settings, provide requirements for enhancements to tools, and perform tests before releasing new features/functionality to users.
- Manage help desk for the system and ensure all items receive resolution. This includes troubleshooting with customers and reporting bugs to product managers.
- Create, update, and/or manage training modules for patrons and staff to use catalog tools successfully
- Build and run reports for data analysis, troubleshooting, and project needs
- Participate in Access Services team tasks and projects as needed, potentially including metadata cleanup, content review, redaction, and preparing materials for digitization.
Requirements
What you’ll need- Bachelor's degree in information technology, computer science, or related discipline.
- 5+ years of experience working with library/archive systems, including cataloging and workflow tools, and 3 years of experience working in customer service or equivalent combination of education and experience
- Experience working with databases, development teams, and enterprise tools
- Ability to troubleshoot and resolve complex technical problems with little oversight
- Process-oriented with excellent organizational skills
- Demonstrated ability to work well with others and diffuse high stress situations
- Commitment to respecting privacy and confidentiality**
Benefits
Comp & perks- Only members of the Church who are worthy of a temple recommend qualify for employment
- The Church is an equal opportunity employer and does not discriminate in its employment decisions on any basis that would violate U.S. or local law.
- The Church will make reasonable accommodations for qualified individuals with known disabilities.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
database managementdata analysistroubleshootingcatalogingworkflow toolssystem settings managementuser account managementpermissions adjustmentmetadata cleanupcontent review
Soft Skills
organizational skillsproblem-solvingcustomer serviceteam collaborationstress managementcommunicationtraining developmentattention to detailadaptabilityconfidentiality
Certifications
Bachelor's degree in information technologyBachelor's degree in computer science