Program Operations Intern

The Church of Jesus Christ of Latter-day Saints

Program Operations Intern supporting BYU-Pathway Worldwide courses while collaborating with the Program Operations Team and assisting with various projects and reporting tasks.

Posted 5/20/2026internshipSalt Lake City • Utah • 🇺🇸 United StatesEntry LevelWebsite

About the role

Key responsibilities & impact

Support the Program Operations team in managing BYU-Pathway Worldwide religion courses
Work closely with the Manager of Program Operations and the Operations Coordinator
Update reports, analyze data, and assist with instructor assignments
Contribute to cross-functional projects supporting program operations and continuous improvement efforts
Update and maintain daily operational reports
Analyze data and deliver insights to S&I partners supporting BYU-Pathway religion courses
Assist with instructor assignments for each BYU-Pathway block
Support process improvement efforts to increase efficiency and accuracy across program operations
Develop, update, and maintain internal documentation and user-facing resources
Assist with provisioning and access management for online teachers and administrators
Draft communications and support scheduling-related messaging

Requirements

What you’ll need

Currently enrolled in or recently graduated (within the past 12 months) from an undergraduate or graduate program, preferably in data analytics, business analytics, computer science, or a related field
Must reside in Utah and be authorized to work in the United States
Proficiency in Microsoft Office, with strong skills in Excel and familiarity with Power BI
Ability to work independently, manage time effectively, and stay self-motivated
Dependable, detail-oriented, and able to meet deadlines
Strong interpersonal skills and ability to collaborate effectively as part of a team
Open to feedback with a willingness to learn and improve
Preferred: Experience using automation tools and custom application software to design and build automated workflows and solutions (e.g., Power Automate, Power Apps)
Preferred: Experience using Canvas or another learning management system (LMS)
Preferred: Familiarity with user provisioning and access management across systems
Preferred: Fluency in Spanish or Portuguese

Benefits

Comp & perks

This is a paid internship expected to last up to 12 months
The position is full-time (40 hours per week), hourly, and nonexempt
Occasional work outside regular business hours, including Saturdays, may be required
Advance notice will be provided for any required in-person work or schedule changes

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Hard Skills & Tools

data analyticsbusiness analyticscomputer scienceExcelPower BIautomation toolsPower AutomatePower AppsCanvasuser provisioning

Soft Skills

independent worktime managementself-motivationdependabilitydetail-orientedmeeting deadlinesinterpersonal skillscollaborationopenness to feedbackwillingness to learn