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Senior Facilities Manager
The Church of Jesus Christ of Latter-day SaintsResponsible for managing facilities maintenance and operations across multiple locations for the Church. Ensuring compliance with Church standards and managing a team of technicians.
About the role
Key responsibilities & impact- Manage the work of other employees (may include mixed workforce).
- Manage and oversee all maintenance work for one or more FM groups.
- Ensure facilities are maintained to the highest standards, consistent with the Church's mission and values.
- Own accountability for KPI performance metrics of timeliness, cost, quality, and self-performance.
- Take responsibility for the cost, quality, and timeliness of the Facility Manager group's operations.
- Organize and provide regional training sessions on systems, processes, procedures, and programs.
- Identify and recommend potential vendors, manage vendor relationships, and coordinate their work.
- Build strong relationships with department employees to understand facility needs and identify optimal solutions.
- Maintain 24x7x365 emergency on-call availability, coordinating with the Emergency Call Center to manage emergency work orders.
- Assist FM groups in completing emergency work orders.
- Implement and manage preventive and corrective maintenance programs to ensure timely and efficient resolution of issues.
- Perform property inspection audits on all inspectable work orders completed.
- Ensure all facilities comply with local, state, and federal regulations, including health and safety standards.
- Develop and implement safety programs and emergency response plans.
- Manage team in implementing strategic objectives as provided by leadership.
- Participate in continuous improvement teams, including the improvement of Operations Manager development.
- Act as a champion for implementing changes in processes, procedures, systems, and programs.
- Manage KPIs, annual performance reviews, payroll, expense approvals, fleet items, uniforms, and HR-related issues for technicians.
- Optimize space utilization across the portfolio to support Church activities and programs.
- Leads weekly FM group meetings, encompassing work order review, prioritization, project scheduling, and related discussions.
- Partner with third-party administrators in managing service provider work order completion and performance.
Requirements
What you’ll need- 4-year degree in facilities management, property management, related field, or an equivalent combination of education and experience.
- 8 years of experience in the facilities management industry.
- 4 years in a leadership role leading others.
- Total 14 years combined education and experience.
- Demonstrated leadership and managerial skills.
- FMP (Facility Management Professional) certification is required or must be obtained within 1 year of hire.
- Considerable knowledge in facility and property management, construction procedures, business practices, safety, and fire codes.
- Proven front-line management skills in a multi-discipline work environment and ability to manage difficult situations to achieve a positive and appropriate resolution.
- Ability to communicate professionally with employees, priesthood leaders, contractors, and vendors.
- Proficient in the use of computers and cellphones.
- Understand and be able to use CMMS systems, MS Office applications, department-specific software, web-based programs, internet services, and wireless communications.
- Strong understanding of the systems, processes, procedures, and programs of the Meetinghouse Facilities Department and the ability to communicate and teach others.
- Displays organizational knowledge to ensure inclusion of appropriate departments and individuals in decision-making.
- Shows a commitment to continued learning.
Benefits
Comp & perks- Please note that this job posting may close at any time without prior notice. Find out more about the many benefits of Church Employment at https://careers.churchofjesuschrist.org.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
facilities managementproperty managementpreventive maintenancecorrective maintenanceproperty inspection auditsKPI managementemergency response planningvendor managementconstruction proceduressafety and fire codes
Soft Skills
leadershipmanagerial skillscommunicationorganizational knowledgeproblem-solvingrelationship buildingtraining and developmentcontinuous improvementteam managementdecision-making
Certifications
FMP (Facility Management Professional)