Product Manager, Technical Intern
The Church of Jesus Christ of Latter-day Saints
internship
Posted on:
Location Type: Hybrid
Location: Riverton • Utah • 🇺🇸 United States
Visit company websiteJob Level
Entry Level
Tech Stack
ServiceNow
About the role
- Get experience supporting systems and delivering services to users at Church headquarters and millions of users throughout the world.
- Our interns will work independently or in group settings to:
- Gather business requirements for technology solutions for global customers
- Work with project managers and engineers to make sure product specifications address the customer business requirements
- Manage metrics and craft executive reports
- Elicit customer requirements
- Assist team with marketing campaigns
- Respond to customer feedback
- Assist with product launch activities, including:
- You will provide product support
- Provide end-user training when needed
- Initiate reports on product/service adoption rates
- Monitor support requests regarding needed product improvements
- Develop reports on product usage stats
- Assist in making recommendations when a product needs to be replaced, retired, or improved
- Work with state-of-the art tools to help develop enterprise solutions
- Mentor with highly experienced IT professionals
- We hasten the Lord's work
- You will be a member of a creative, spiritual, and highly motivated team and culture
Requirements
- You should be currently enrolled or within one year of your graduation date from an accredited college or university
- Internship is for current temple worthy members of the Church of Jesus Christ of Latter-day Saints
- Solid business presentation skills (articulates technical concepts clearly - visually and verbally)
- Technology background is desired for this internship.
- Excellent communication skills for interacting with and providing information to management levels will be needed.
- Project management experience is desired.
- Understanding of marketing concepts (experience/portfolio a plus)
- Familiarity with Microsoft SharePoint
- Familiarity with ServiceNow
- Familiarity with Endpoint Management
- Familiarity with LucidChart
- Familiarity with InfoPath
- Familiarity with Photoshop
- Familiarity with HTML
- Good technical and creative writing skills
- Strong analytical skills
- Experience with information management systems
- Experience in Windows environment and tools, especially Excel
- Strong influence skills are required.
Benefits
- Interns do get the option of enrolling in a high deductible medical plan.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
business requirements gatheringproject managementtechnical writinganalytical skillsinformation management systemsproduct supportend-user trainingmarketing conceptsproduct usage statisticsproduct/service adoption rates
Soft skills
communication skillspresentation skillsinfluence skillsteam collaborationindependent workcustomer feedback responsementoringcreative thinkingproblem-solvingcustomer requirements elicitation