IT Training Specialist – MyChart Bedside

The Christ Hospital Health Network

IT Training Specialist involved in providing Epic training and operational delivery for healthcare information technology. Ensures efficient adoption of Epic for inpatient units at The Christ Hospital Health Network.

Posted 7/31/2026full-timeCincinnati • Ohio • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Epic training and curriculum development, with a strong focus on user engagement and communication across various organizational levels. Proficient in identifying improvement opportunities within IT education and ensuring effective training delivery for clinical and ancillary functions.

Highest-signal resume keywords

Epic ExperienceEpic Training CertificationUser Training CoordinationClinical Documentation KnowledgeStrong Organizational Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Epic Modules CoordinationClinical DocumentationBarcodingE-marPharmacySchedulingADTEMPIRegistrationBilling

Soft Skills

Excellent Verbal CommunicationExcellent Written CommunicationProfessional AttitudeAbility to Relate Well with LeadershipCustomer Satisfaction Monitoring

Tools & Technologies

Epic SystemsWorkstation FunctionalityIT Services

Certifications & Qualifications

Epic Applications Certification

Industry Keywords

HealthcareClinical FunctionsAncillary FunctionsIT EducationProcess Improvement

About the role

Key responsibilities & impact

Conduct general overviews of the system in front of various levels of the organization
Provide general Epic inpatient training to incoming clinicians and IP department educators
Responsible for IP generalist curriculum content (script)
Coordinate appropriate level of training for each user/ super user
Performs training for specific IP area (s) in conjunction with IP department superusers and educators
Assists with scenario based training
Ensure deliverables are approved by the appropriate Users QA sign off deliverables for your area(s) of responsibility
Works closely with Team lead in designated area(s)
Develop training plan for designated area(s) in conjunction with IP department educators
Required to perform end user and super user training
Assists with on/training issues
Coordinates training documentation for all Epic modules
Maintains effective levels of communication between the organizational departments and IT for Epic training
Demonstrates a professional attitude and ability to relate well with executive management, physicians, other care providers, patients, and others in the hospital community
Proactively identifies improvement opportunities and implements solutions required to improve IT education
Monitors customer satisfaction for IT services within the business and mitigates complaints about IT service quality
Coordinates, with the IT executive team, the prioritization of available resources in order of business priorities.
Identifies opportunities for business and education process improvement after understanding key business processes and the impact that technology may have on these business processes
Performs other duties as necessary or assigned by the Chief Information Officer (CIO) and IT Senior Management.

Requirements

What you’ll need

Bachelor’s degree in computer sciences, information systems, or related discipline, preferred.
Working knowledge of clinical and ancillary functions including, but not limited to Results, Orders, Clinical Documentation, Barcoding and Med Charting, E-mar and Pharmacy, Scheduling, ADT, EMPI, Registration, HIM, Billing / Collections, Cardiology, Lab, Radiology, PACS, ICU, Oncology, and Surgery. Epic experience strongly preferred.
Demonstrated ability to think outside the boundaries of IT and avoid a “technology for technology’s sake” approach to strategy.
Experience training all levels of users, including physicians
Appropriate certification in Epic applications (Clin Doc, Orders) or willingness to obtain certification within a recommended timeframe.
Strong organizational skills
Excellent verbal and written communication skills
Able to present in front of large groups
Comfortable interacting with various levels of leadership
Experience with technology and/or healthcare is strongly desired
Knowledge of basic workstation functionality
Ability to troubleshoot basic workstation issues
Epic Training Certification, preferred

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible work hours
Paid time off
Remote work options