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The Christ Hospital Health Network

Cost Estimate Analyst Lead

The Christ Hospital Health Network

Insurance Benefit Lead responsible for managing patient authorizations and cost estimates. Facilitating cross-department team efforts to ensure accurate patient service levels and insurance compliance.

Posted 6/4/2026full-timeRemote • Ohio • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact
  • Responsible for facilitating the concerted efforts of the Team to achieve and sustain desirable levels of customer service.
  • Ensures accuracy of patient information for authorizations, estimates, and patient assistance efficiently.
  • Works in an integrated, harmonious manner with other team leads, departments, and managers.
  • Serves as a mentor and role model for fellow team members through demonstrating an outstanding work ethic.
  • Maintains access to resources and insures that accounts are complete and secure.
  • Leads team to collect necessary insurance benefit and clinical information to properly authorization ordered services with the insurance company.
  • Supports insurance and benefit verification, pre-certification, and pre-authorization processes.
  • Determines when the patient is under-insured so additional funding sources can be evaluated and applied.

Requirements

What you’ll need
  • High School Diploma or GED w/minimum 3 years customer service experience in a hospital or physician office setting.
  • Medical insurance knowledge 1 year.
  • Bachelor’s Degree in Healthcare Admin or related field, Government Program experience 1 year preferred.
  • One to two years of registration or insurance verification related experience required.
  • Two years registration/billing/insurance experience required.
  • Three years of registration experience preferred.
  • Strong Analytical Skills.
  • Customer service experience required.
  • Strong knowledge of EHR programs (e.g., Epic).
  • Medical terminology.
  • ICD-10, CPT, HCPCS codes, and coding processes.
  • Substantial knowledge of or experience with other front-end processes, including scheduling, pre-registration, financial counseling, and registration; understanding of the revenue cycle as a whole.
  • Superb teamwork skills.
  • Excellent time management skills and ability to multitask.
  • Excellent writing, oral, and interpersonal communication skills.
  • Strong understanding and comfort level with computer systems and payor regulations.
  • Epic experience.
  • 35 wpm data entry.
  • Excellent verbal communication skills including the ability to speak and listen affectively.

Benefits

Comp & perks
  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
  • Remote work options

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
medical insurance knowledgeregistration experienceinsurance verificationbilling experienceEHR programsICD-10 codesCPT codesHCPCS codesdata entryrevenue cycle understanding
Soft Skills
analytical skillscustomer serviceteamwork skillstime managementmultitaskingwriting skillsoral communication skillsinterpersonal communication skillsmentoringwork ethic
Certifications
High School DiplomaGEDBachelor’s Degree in Healthcare Admin