The Channel Company

Marketing Support Executive, Japanese Speaking

The Channel Company

full-time

Posted on:

Location Type: Hybrid

Location: SydneyAustralia

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Job Level

Tech Stack

About the role

  • Support a network of IT partners and be the first point of contact, providing advice and support with the available marketing tools available to them and how to effectively use them
  • On-board Partners to Marketing Portal.
  • Assist partners to become familiar with the product and program benefits and investigate to find out market requirements
  • Identify partner requirements and then use the provided materials to fulfil these to enable them to better promote and sell vendor products
  • Provide demo, walkthrough and guidance to partners on executing campaigns and activities through Marketing Central
  • Share feedback with the client on what resellers are asking for in order to grow their businesses
  • Keep in regular contact with your network of partners to maintain a trusted relationship with key decision-makers and become an extension of their team
  • Generate reports in MS Excel and prepare PowerPoint presentations to share updates with the local client team to keep them informed with progress
  • Conduct partner trainings using webinar platforms

Requirements

  • Business level English & Japanese both written and spoken, with the ability to adapt communication style to fit the audience
  • 1-3 years of Business experience in ANZ demonstrating an understanding of commercial practices - in the technology sector, preferably in software, data or cloud - which includes on-boarding and enablement functions
  • A confident approach to liaise with and develop business relationships
  • Strong attention to detail
  • Excellent client liaison skills, ability to react and respond in a timely and effective manner
  • Some knowledge of digital marketing (e.g. email marketing, SEO, SEA, social networks, display advertising, video production) and offline Marketing campaign types (e.g. events, telemarketing, print advertising, sponsoring, incentives)
  • Strong MS PowerPoint, Excel and Word skills with the ability to present information in a consistent and professional manner
  • An interest in technology
  • Independence is important, but so is being a team player to ensure success across the team
  • Knowledge of Salesforce or a similar CRM system would be an advantage
  • Additional languages such as Mandarin, Thai, Vietnamese, Indonesian would be of advantage.
Benefits
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Applicant Tracking System Keywords

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Hard Skills & Tools
digital marketingemail marketingSEOSEAsocial networksdisplay advertisingvideo productionoffline marketingreport generationpartner training
Soft Skills
client liaisonattention to detailbusiness relationship developmentcommunication adaptationindependenceteam playertimely responseconfident approachfeedback sharingtrust building