Director, Events & Conference Business Operations
The Channel Company
full-time
Posted on:
Location Type: Remote
Location: Remote • Arizona, California, Colorado, Connecticut, Florida, Idaho, Illinois, Kansas, Louisiana, Maine, Maryland, Massachusetts, Minnesota, Missouri, Montana, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Virginia, Washington • 🇺🇸 United States
Visit company websiteJob Level
Lead
About the role
- Develop and execute a multi-year growth strategy for events and conferences, aligned with corporate goals.
- Own P&L accountability for the events business, including forecasting, budgeting, and performance tracking.
- Identify and capitalize on upsell and cross-sell opportunities across media, content, and sponsorships.
- Lead pricing strategy, margin optimization, and cost control initiatives.
- Partner with sales leadership to standardize sales communications, training, and rollout plans.
- Equip sales teams with tools and insights to improve productivity, customer engagement, and ROI.
- Define and measure success through client outcomes, satisfaction, and program impact.
- Lead initiatives to personalize engagement strategies based on customer personas and data.
- Oversee delivery of custom events and ensure high-quality execution across all touchpoints.
- Streamline event operations by reducing manual processes and implementing scalable systems.
- Influence on cross-functional teams including program managers, sales, marketing, and customer success.
- Foster a unified culture focused on transparency, accountability, and strategic alignment.
- Mentor and develop talent across the events organization.
Requirements
- 8+ years of experience in event business operations & strategy
- Proven track record of driving revenue growth and operational efficiency
- Strong understanding of sales enablement, client success, and financial management
- Excellent leadership, communication, and project management skills
- Experience with CRM systems (e.g., Salesforce), O365, and event tech platforms
- Bachelor’s degree required; MBA or equivalent preferred
Benefits
- medical
- dental
- vision
- tele-health
- disability
- life insurance
- health savings accounts
- paid parental leave
- company matched 401k
- unlimited PTO
- sick time
- 15 company paid holidays
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
event business operationsgrowth strategyP&L accountabilityforecastingbudgetingperformance trackingpricing strategymargin optimizationcost controlsales enablement
Soft skills
leadershipcommunicationproject managementmentoringstrategic alignmentcustomer engagementtransparencyaccountabilityteam collaborationinfluence
Certifications
Bachelor's degreeMBA