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Scheduler – Authorization Specialist
The Centers for Advanced OrthopaedicsScheduler and Authorization Specialist performing patient registration and scheduling tasks. Ensuring compliance and providing excellent customer service at Centers for Advanced Orthopaedics.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in patient registration, scheduling, and insurance verification while maintaining strong customer service and communication skills. Capable of effectively collaborating across functions and adapting to a fast-paced medical office environment.
Highest-signal resume keywords
Patient RegistrationInsurance VerificationMedical TerminologyMicrosoft Office ProficiencyCustomer Service Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Patient SchedulingInsurance Authorization ProcessingDemographic Information InterviewingEligibility VerificationDatabase Management
Soft Skills
Professional CommunicationEfficiencyCollaborationAdaptability
Tools & Technologies
DASHOnline Insurance Websites
Certifications & Qualifications
High School Diploma or Equivalent
Industry Keywords
Medical Office ExperiencePatient AppointmentsInsurance TrendsReferral Research
About the role
Key responsibilities & impact- Responsible for performing a variety of patient registration, scheduling, and insurance verification duties
- Answers phone calls from patients with professionalism and efficiency
- Responds to routine inquiries regarding online and in office scheduling
- Drives requests, tracking, and obtaining of pre-authorization from insurers within time allotted
- Strong customer service skills in daily interaction with the public, patients, staff, and physicians
- Scheduling, changing, and updating patient appointments
- Interview patients for demographic information and evaluate eligibility
- Contact insurance carriers to verify eligibility, benefits, and requirements
- Process insurance authorizations and update patient records
- Research referrals to deny or approve based on information obtained
- Communicate any insurance changes or trends among team
Requirements
What you’ll need- High School Diploma or equivalent
- 1 – 2 years of medical office experience is preferred
- Proficient knowledge in medical terminology
- Above average spelling and typing skills needed
- Proficient computer software (Online insurance websites and DASH) and database skills
- Proficiency with Microsoft Office suite of products
- Experience collaborating across multiple functions
- Experience innovating in a fast-growing work environment and dealing with ambiguity
Benefits
Comp & perks- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Remote work options