FI Program Manager
The Center for Family Support Inc.
full-time
Posted on:
Location Type: Hybrid
Location: Bronx • New York • United States
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Salary
💰 $66,300 per year
About the role
- Responsible for a caseload of individuals receiving Self-Directed Services.
- Participate in Life Plan reviews and team meetings to represent the FI agency and ensure compliance and satisfaction.
- Liaison between the families, staff, brokers and the agency departments of Finance, HR and Payroll.
- Request, receive, review, and ensure compliance of all required documents to justify self-directed services such as Life Plans, LCED, DDP2, Justification forms, Staff Action plans.
- Review invoices and employee time and approve once quality and program standards are met.
- Review staff action plans, monthly notes and broker invoices and approve once quality and program standards are met.
- Meet regularly with Brokers to ensure that they are meeting the needs of the individuals/families and agency guidelines.
- Identify and report any compliance or quality issues.
- Communicate regularly with individuals/families to promote satisfaction with the services.
- Perform other related duties as assigned.
Requirements
- BA/BS in health or human services field required
- 2+ years of experience with supporting individuals in the OPWDD system
- 1+ year of experience with Self-Directed supports/services
- Strong understanding of OPWDD rules and regulations and proficiency in Microsoft Office applications are required.
- Experience with EVERO and Adobe Sign preferred
Benefits
- 401(k)
- Dental Insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Tuition reimbursement
- Vision insurance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Self-Directed ServicesLife Plan reviewscompliance documentationinvoice reviewemployee time approvalstaff action plansquality standardsOPWDD system supportMicrosoft OfficeAdobe Sign
Soft Skills
communicationliaisonproblem-solvingteam collaborationorganizational skillscustomer satisfaction focus
Certifications
BA/BS in health or human services