Youth and Family Navigator

The Center for Alternative Sentencing and Employment Services (CASES)

Youth and Family Navigator supporting youth and families in the Bronx with access to resources. Engaging participants through creatively enriching services to achieve self-identified goals and reduce recidivism.

Posted 7/10/2026full-timeThe Bronx • New York • 🇺🇸 United StatesMid-LevelSenior💰 $59,404 per yearWebsite

About the role

Key responsibilities & impact

Develop relationships with community resources that support participant and family needs
Meet with caregivers and families to assess needs
Escort participants and families to appointments as needed, this will include HRA, DOE, DMV, medical facilities, housing, etc.
Organize participant outings and trips
Assist with obtaining vital documents for youth and families
Connect youth to positive activities in their communities and verify their attendance and participation
Obtain school attendance and other education documents
Manage curfew phone line
Other duties as assigned by the Supervisor

Requirements

What you’ll need

Experience working with similar populations and/or families
History of navigating systems such as DOE and /or HRA
Commitment to engagement through collaboration with participants and their families
Must be able to effectively handle numerous tasks and work well under pressure
Comfort with home visits and in-community visits
Positive attitude and excellent problem-solving skills
Trained in or committed to training to become competent in a motivational interview and trauma informed approach
Experience developing relationships with schools, community-based organizations and/or other youth service providers
Ability to work in an interdisciplinary and diverse team
Time flexibility: Appointments and activities will sometimes be outside of a typical 9-5/10-6 schedule
Fluency in Spanish preferred

Benefits

Comp & perks

Medical
Dental
Vision
Vacation and Paid Time Off – starting at 25 days-off annually, plus an additional summer self-care day
12 Paid Holidays per year
Retirement 403b with competitive matching up to 6%
Employee Referral Program

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Excellent Problem-Solving SkillsPositive AttitudeAbility To Work Under PressureTime Flexibility