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People Operations Specialist
The Boston Beer CompanyPeople Operations Specialist handling day-to-day HR operations for Boston Beer Company. Supporting employee lifecycle processes with a focus on accuracy and compliance in Boston, Massachusetts.
Tech Stack
Tools & technologiesCloudOracle
About the role
Key responsibilities & impact- Process employee lifecycle transactions including hires, transfers, promotions, and terminations
- Execute HR transactions accurately and on time while maintaining up-to-date employee records
- Ensure alignment and data consistency across Human Resources, payroll, and benefits systems
- Serve as a primary point of contact for HR-related inquiries from coworkers and managers
- Manage incoming requests through shared inboxes or ticketing systems and provide clear, timely communication
- Escalate and track issues to resolution while maintaining a high level of service delivery
- Perform quality checks on employee data and documentation to ensure accuracy and compliance with company policies and regulatory requirements
- Support audits by maintaining complete and accurate records
- Assist with HR system updates including testing, validation, and troubleshooting data discrepancies with technical teams
- Identify opportunities to improve processes, reduce errors, and support adoption of new HR programs and tools
- Work in a standard office environment with occasional travel as needed
Requirements
What you’ll need- Bachelor’s degree (4-year degree) required
- 0–2+ years of experience in Human Resources, operations, or a related field
- Strong attention to detail and ability to maintain accuracy in data and processes
- Ability to manage confidential information with discretion
- Strong organizational skills and ability to follow structured processes and workflows
- Effective communication and customer service skills
- Problem-solving and critical thinking abilities
- HR certification (preferred)
- Experience with HR systems such as Oracle Human Capital Management (HCM) Fusion Cloud (preferred)
- Experience working with HR data extracts and system reporting tools (preferred)
Benefits
Comp & perks- Generous healthcare on day one
- Stock purchase plan
- 401k
- Tuition reimbursement
- Fertility/adoption support
- Free financial coaching
- Health & wellness program and discounts
- Professional development & training
- Free beer!
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
HR transactionsdata accuracydata consistencyquality checksauditsprocess improvementHR data extractssystem reporting
Soft Skills
attention to detailconfidentialityorganizational skillseffective communicationcustomer serviceproblem-solvingcritical thinking
Certifications
HR certification