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Retail Operations Manager
The Bluebird GroupOperations Manager at Bluebird leading a team of Retail Account Managers. Managing Target client accounts and driving operational excellence from Minneapolis office.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in account management and client relationship building, with a strong focus on driving account performance and operational support. Proven ability to lead and develop teams while fostering a proactive, solution-oriented approach to complex challenges.
Highest-signal resume keywords
Account ManagementClient Relationship BuildingTeam LeadershipRetail OperationsStrategic Recommendations
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Account GrowthPerformance MonitoringGoal SettingOperational SupportIssue Resolution
Soft Skills
CoachingCommunicationProblem-SolvingCollaborationProactive Mindset
Industry Keywords
Retail Account ManagementTargetClient ServicesBusiness ObjectivesWorkflow Consistency
About the role
Key responsibilities & impact- Serve as the Retail Account Manager for a portfolio of Target client accounts
- Build and maintain strong relationships with clients, Target stakeholders, and internal teams
- Partner with clients to support business objectives, retailer initiatives, and account growth
- Provide strategic recommendations and operational support to drive account performance
- Support issue resolution and help navigate complex retailer and operational challenges
- Ensure strong execution across key account initiatives and deliverables
- Lead, coach, and develop a team of 6–9 Retail Account Managers
- Support onboarding, training, and professional development activities
- Conduct regular performance conversations, goal setting, and evaluations
- Drive consistency across workflows, processes, and account management best practices
- Partner closely with sales, operations, supply chain, analytics, and client service teams
- Monitor team performance and identify opportunities for growth and development
- Foster a proactive, solution-oriented mindset across the organization
Requirements
What you’ll need- Bachelor's degree in Business, Retail, Marketing, or a related field, or equivalent professional experience
- 5+ years of experience in account management, client services, retail operations, or related fields
- Experience working with Target on the retailer or supplier side required
- Experience leading, mentoring, or developing team members preferred
- Experience managing multiple client accounts in a fast-paced environment
Benefits
Comp & perks- Professional development opportunities
- Culture of accountability, collaboration, and continuous improvement
- Health insurance
- Flexible work arrangements