Account Manager

The Bluebird Group

Account Manager overseeing Walmart account operations at Bluebird Group. Driving performance through operational execution, client management, and eCommerce initiatives.

Posted 5/14/2026full-timeBentonville • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Oversee daily Walmart operations, including issue triage, escalation, and resolution.
Manage sales recaps, cost changes, CO-OP programs, DSV, and import updates.
Prioritize tasks and align resources across internal teams to ensure timely execution.
Track performance metrics and prepare reports for line reviews and meetings.
Ensure compliance with Walmart execution standards (planograms, pricing, merchandising).
Serve as the primary client liaison, translating priorities into actionable plans.
Lead client onboarding and supplier Vendor Agreement processes.
Guide clients and suppliers through Walmart systems, processes, and best practices.
Create, set up, and maintain items within Walmart’s systems and online platforms, ensuring accurate, competitive, and compliant product listings.
Manage item costs, Brand IDs, attributes, and catalog integrity while maintaining data accuracy across all systems.
Proactively identify and resolve item setup, maintenance, and system-related issues.
Oversee both domestic and import item programs, including associated operational processes such as QMS and Supplier Quotes.
Drive eCommerce initiatives and optimize omni-channel processes across digital and in-store platforms.
Ensure Walmart.com listings meet content quality standards and align with retail strategies.
Monitor and analyze vendor performance and sales metrics to identify trends and risks.
Develop and manage forecasts to support strategic planning and optimize vendor performance.
Support quoting, Template/PO file maintenance, CO-OP programs, and new item handoffs.
Maintain accurate program records and provide internal and client guidance on operational readiness.

Requirements

What you’ll need

3–5+ years in retail account management, supplier/vendor management, or related operational role.
Experience managing Walmart or other large retail accounts preferred.
Background in eCommerce, omni-channel operations, or product catalog management a plus.
Exposure to forecasting, sales analytics, and vendor performance evaluation.
Strong operational and project management skills; ability to prioritize multiple initiatives.
Excellent communication and interpersonal skills for cross-functional collaboration.
Data-driven decision making; ability to analyze metrics and translate into action.
Proficiency with retail systems (e.g., Walmart Retail Link), QMS, PLM, or similar tools.
Detail-oriented with strong organizational and problem-solving abilities.

Benefits

Comp & perks

We prioritize the inclusion of diverse perspectives.
We aspire for all team members to feel like this is a place where they belong.
Where they are respected by the company and are empowered to impact the business and achieve their full potential.
We understand that relationships built on trust, respect and communication better serve our clients, team members and business.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

retail account managementsupplier managementeCommerceomni-channel operationsproduct catalog managementforecastingsales analyticsvendor performance evaluationdata analysisproject management

Soft Skills

communicationinterpersonal skillsorganizational skillsproblem-solvingprioritizationcross-functional collaborationdetail-orienteddata-driven decision making