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Visitor Experience Representative
The Bardstown Bourbon CompanyVisitor Experience Representative at Bardstown Bourbon Company engaging guests and providing excellent experiences. Rotating between check-in, tasting bar, and retail responsibilities.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills with a focus on providing an excellent guest experience. Proficient in multitasking and effective communication, ensuring engagement during tours and tastings.
Highest-signal resume keywords
Customer Service ExperienceExcellent Communication SkillsInterpersonal SkillsMultitasking AbilityFluency in English
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Basic Computer Skills
Soft Skills
Excellent CommunicationInterpersonal SkillsMultitasking
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
Guest ExperienceBourbon TastingsFacility Tours
About the role
Key responsibilities & impact- Provide an excellent guest experience
- Rotate between check-in desk, tasting bar, and retail store
- Engage all guests upon arrival and departure
- Assist and lead bourbon tastings and facility tours
Requirements
What you’ll need- A high school diploma or GED
- Previous experience in customer service
- Ability to speak and write English fluently
- Excellent communication and interpersonal skills
- Ability to multitask
- Basic computer skills.
Benefits
Comp & perks- Must be willing to cross-train for check-in desk, tasting bar, and retail store
- Responsible for taking phone reservations for tours and the restaurant, and accurately inputting data into the POS Focus System
- Ensure that the Visitors Center is set up properly, stocked, and always clean
- Maintain and execute the highest health standards, sanitation, and cleanliness in the beverage/bar area to meet local, state, and government guidelines.