Enterprise Payments Application Analyst

The Bancorp

. Provides day-to-day application support for GPP, ensuring stable and reliable transaction processing.

Posted 4/21/2026full-timeWilmington • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

Ruby on Rails

About the role

Key responsibilities & impact

Provides day-to-day application support for GPP, ensuring stable and reliable transaction processing.
Monitors system performance, transaction flows, and rules set across ACH, Wires, RTP, FedNow, and other payment rails.
Supports onboarding of new clients by gathering processing requirements, validating file specifications, and coordinating and validation configuration and business rules within GPP.
Configures and maintains payment processing rules, transaction workflows, settlement parameters, and exception handling logic to align with client agreements and regulatory requirements.
Investigates, analyzes, and resolves production incidents, defects, and data discrepancies in a timely manner.
Participates in root cause analysis and document findings, corrective actions, and preventive controls.
Gathers and documents functional and technical requirements for system enhancements and client onboarding.
Coordinates and executes user acceptance testing (UAT), regression testing, and production validation activities.
Supports release planning, change impact analysis, and operational readiness activities.
Acts as liaison between internal stakeholders and vendors for issue tracking and remediation.
Maintains documentation and control evidence to support audit and regulatory requirements.
Performs transaction analysis, reconciliation support, and exception research to ensure data integrity.
Develops operational reports related to platform performance and transaction volumes.
Recommends process improvements to enhance system performance and operational efficiency.
Performs other duties as assigned.

Requirements

What you’ll need

Bachelor’s degree in Information Systems, Computer Science, Business, Finance, or related field, or equivalent experience.
5+ years of experience in payments, banking operations, financial services technology, or enterprise application support.
Experience supporting high-availability, transaction-based systems in a regulated environment.
Working knowledge of ACH, Wires, RTP, FedNow, or similar payment rails.
Experience with system requirements documentation and production support processes.
Strong analytical and problem-solving skills.
Flexibility to support non-standard work hours as needed.

Benefits

Comp & perks

Competitive pay that varies based on individual experience, qualifications and other relevant factors.
25% travel required between Wilmington, DE and Sioux Falls, SD as needed.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

application supporttransaction processingsystem performance monitoringpayment processing rules configurationexception handling logicuser acceptance testingregression testingtransaction analysisoperational reportingprocess improvement

Soft Skills

analytical skillsproblem-solving skillscommunicationcoordinationflexibility