AI Technology Product Manager – Enterprise

The Baldwin Group

AI Technology Product Manager overseeing AI strategy and product outcomes for The Baldwin Group. Focus on AI, Automation, and Cloud & DevOps portfolios in a hybrid role based in Tampa, Florida.

Posted 7/18/2026full-timeTampa • Florida • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in AI product management, including defining product roadmaps, translating business requirements into actionable items, and leading cross-functional teams to deliver AI-driven solutions. Proficient in Agile methodologies and capable of tracking product KPIs to ensure alignment with business objectives.

Highest-signal resume keywords

AI Product ManagementAgile/Scrum MethodologiesIntegration/Automation PlatformsKPI Definition and TrackingStakeholder Engagement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product Roadmap DevelopmentBacklog ManagementUser Story CreationData AnalyticsWorkflow Automation

Soft Skills

Cross-Functional LeadershipStakeholder AlignmentCoaching and Mentoring

Tools & Technologies

JiraAzure DevOpsConfluenceSharePoint

Certifications & Qualifications

Pragmatic InstituteAIPMMCSPOPSPOSAFe PO/PM

Industry Keywords

InsuranceBrokerageFinancial ServicesB2BB2B2C

Tech Stack

Tools & technologies

AzureCloud

About the role

Key responsibilities & impact

Owns product strategy and delivery outcomes across The Baldwin Group's AI Engineering, Automation & Integration, and Cloud & DevOps portfolios, with primary focus on AI.
Define and prioritize the AI product roadmap in partnership with business product owners, sequencing initiatives by business value, risk, and dependencies
Translate business requirements into well-structured product requirements and backlog items for the engineering team
Own outcomes across the AI portfolio: keep initiatives aligned to scope and value, and make the prioritization calls when trade-offs arise
Direct AI, automation/integration, and cloud vendors and implementation partners, holding them accountable to product requirements and milestones
Lead cross-functional rollout planning and stakeholder alignment for AI solutions going into production
Own product outcomes for Automation & Integration initiatives (workflow automation, iPaaS, system integrations), balancing platform consolidation, reliability, and business enablement
Own product outcomes for Cloud & DevOps initiatives (infrastructure platforms, CI/CD, developer tooling), partnering with engineering leads on roadmap sequencing and value delivery
Define and continuously refine vision, strategy, and measurable objectives for AI initiatives, ensuring clear alignment with Baldwin's brokerage strategy and operating model
Develop and maintain an outcome-oriented roadmap that balances regulatory, operational, user experience, and technical considerations; socialize and adjust based on evidence and stakeholder input
Lead structured discovery (stakeholder interviews, journey mapping, qualitative research, workshops) to understand user problems and opportunities for AI-driven solutions
Partner with Analytics and business teams to translate behavioral data, incident trends, and operational metrics into actionable product insights and hypotheses
Translate problems and opportunities into well-formed epics, features, and user stories with clear acceptance criteria for Agile delivery teams
Act as product lead within Agile ceremonies (planning, backlog refinement, reviews), ensuring work items are ready, understood, and anchored to defined outcomes
Define and track product KPIs and success metrics (adoption, task completion, error/incident rates, cycle times, NPS/CSAT); run and interpret small experiments (A/B tests, pilot cohorts) to guide iteration
Serve as primary point of contact for designated business areas on AI, automation/integration, and cloud/DevOps initiatives, managing expectations and aligning on priorities and trade-offs
Facilitate cross-functional decision making, presenting clear options, impacts, and recommendations to leaders and governance forums
Support change adoption by partnering with Training, Communications, and local leaders to embed new AI capabilities into processes and roles
Provide peer coaching and informal mentoring to Associate and Technology Product Analysts on discovery methods, story writing, prioritization, and stakeholder engagement

Requirements

What you’ll need

Bachelor's degree in information systems, computer science, business, data/analytics, engineering, or a related field; or equivalent combination of education and experience
4–6 years of progressive experience in product management or technical product ownership, including direct ownership of roadmaps and backlogs for business applications or SaaS products
Experience with AI/ML product or platform initiatives strongly preferred
Experience with integration/automation platform (iPaaS, workflow automation) or cloud/DevOps platform initiatives preferred
Direct experience with technology products in insurance, brokerage, or financial services, or in other highly regulated, B2B/B2B2C environments preferred
Hands-on experience with Agile/Scrum and related toolsets (Jira or Azure DevOps for backlog management; Confluence/SharePoint for documentation) preferred
Familiarity with product management frameworks from accredited programs (Cornell/eCornell, Pragmatic Institute, AIPMM, Product School, or similar) preferred
Experience defining and tracking KPIs, running small experiments, and using data/analytics or BI tools to inform decisions preferred
Relevant certifications (Pragmatic Institute, AIPMM, CSPO/PSPO, SAFe PO/PM, or university-backed product management certificates) are a plus.

Benefits

Comp & perks

Health insurance
401(k) matching
Paid time off
Flexible work hours
Professional development opportunities