Senior Client Executive, Employee Benefits

The Baldwin Group

Leading tactical and operational leadership for client benefit plans at The Baldwin Group. Managing policy activity and compliance while mentoring the Client Executive Team.

Posted 7/10/2026full-timeBoston • Massachusetts • 🇺🇸 United StatesSenior💰 $140,000 per yearWebsite

About the role

Key responsibilities & impact

The Sr Employee Benefits Client Executive is responsible for leading the tactical and operational leadership in the design, development, implementation, administration, and communication of all assigned client benefit plans, including making appropriate recommendations based on long term objectives.
Manages a minimum of a book of business that generates a minimum of $1M in revenue.
Manages all policy activity and stewardship aspects in assigned book of business.
Analyzes and reports on relevant claims data for larger accounts, spotting trends and comparing client data to industry benchmarks.
Ensures client compliance with respect to benefits and serves as an informed resource to clients on the impact of the ACA and future government changes.
Sustains current knowledge of government regulations and ensures legal compliance with FMLA, COBRA, ACA, Employee Retirement Income Security Act (ERISA), and other applicable laws and regulations, including fulfilling reporting and compliance requirements.
Provides training and mentorship to the Client Executive Team to assigned book of business.
Promotes a culture of vigilance, accountability, collaboration, strong ethical standards and a high degree of client satisfaction.
Maintains a concern for accuracy, timeliness and completion when interacting with clients, the firm and insurance company partners to minimize potential for errors and omission claims while demonstrating strong organizational skills with a high attention to detail.
Manages large accounts without assistance from leadership and/or an Advisor.
Reviews existing accounts to determine if additional lines of insurance should be solicited and/or if changes need to be made throughout the year and at renewal.
Cultivates strong relationships with insurance company partners.
Manages various priorities and adapts to continually changing job responsibilities.
Looks for opportunities to improve the firm, business segment, and processes.
Brings issues and discrepancies to the attention of appropriate leadership.
Completes special projects as assigned.
Provides training and mentorship to Client Executive Team.

Requirements

What you’ll need

Obtain and maintain state insurance license(s), as required by the State Department of Insurance
Bachelor ’s degree in human resources management, Accounting, Finance, Business, or other related concentration, is preferred
Certified Employee Benefits Specialist (CEBS), SPHR, or PHR is preferred
Minimum of seven (7) years of insurance and/or benefits related experience, including leading an client management team.
Strong communication , presentation, and interpersonal skills; demonstrated ability to produce clear and effective communication to audiences.
Capability to work effectively in a collaborative team environment.
Demonstrates the firm’s core values, exuding behavior that is aligned with the firm’s culture.
Intermediate to advanced knowledge of Microsoft apps: Excel, PowerPoint, Publisher, PowerPoint, Outlook, Word.
Ability to learn appropriate insurance company and firm software systems.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Insurance Policy ManagementClaims Data AnalysisClient Benefit Plan DesignRevenue GenerationStrategic Recommendations

Soft Skills

Strong Communication SkillsInterpersonal SkillsOrganizational SkillsCollaborationAttention to Detail

Certifications

State Insurance LicenseCertified Employee Benefits Specialist (CEBS)SPHRPHR