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The Baldwin Group

Client Manager, Employee Benefits – Insurance Advisory Solutions

The Baldwin Group

Client Manager handling employee benefits needs for clients in the Northeast region. Preparing client presentations and managing client service calendar effectively.

Posted 6/20/2026full-timeLeesburg • Maryland, Virginia • 🇺🇸 United StatesJuniorMid-Level💰 $85,000 per yearWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
client onboardingpolicy managementclaim experience analysisbenchmarkingrate renewalsplan design alternativescontribution modelingrenewal recommendationspresentation skillsinsurance software systems
Soft Skills
communicationprofessionalismproactive engagementorganizational skillseffective meeting facilitation
Tools & Technologies
Microsoft WordMicrosoft ExcelMicrosoft PublisherMicrosoft OutlookMicrosoft PowerPoint
Certifications & Qualifications
state license
Industry Keywords
client serviceinsurancepolicy activityrenewalsenrollment meetings

About the role

Key responsibilities & impact
  • Manage client service calendar including new client onboarding, processing and negotiating renewals for all lines of coverage
  • Prepare and present executive summaries for clients, including claim experience, benchmarking, rate renewals and exhibits, plan design alternatives, contribution modeling, and renewal recommendations
  • Manage all policy activity aspects of assigned accounts
  • Communicate clear expectations to the client regularly, professionally, and proactively
  • Conduct effective enrollment meetings, as needed with prepared collateral

Requirements

What you’ll need
  • Strong presentation skills, both verbal and written communications
  • Current state License required
  • Bachelor's degree preferred plus 2+ years of related experience
  • Moderate to advanced knowledge of Microsoft Word, Excel, Publisher, Outlook, and PowerPoint and ability to learn any other appropriate insurance company and firm software systems