Client Service Specialist

The Baldwin Group

Client Service Specialist at The Baldwin Group preparing insurance documents and analyzing complex client data. Collaborates with service teams to ensure effective risk management solutions for clients.

Posted 6/19/2026full-timeLubbock • Texas • 🇺🇸 United StatesJuniorWebsite

About the role

Key responsibilities & impact

Prepares documents for presenting risks to market.
Prepares applications, summaries of insurance, insurance certificates, auto identification cards and other coverage related documents.
Prepares and updates draft renewal proposals.
Assists client service teams in the preparation of presentation materials.
Analyzes and summarizes complex data and compiles reports with supervision.
Records data into appropriate insurance company and firm software programs.
Runs cancellation and expiration reports.
Processes and completes endorsements and audits.
Processes Notices of Cancellations.
Requests Loss Runs.
Quotes flood and builder's risks policies as requested by an Account Manager.
Handles the renewing of bonds and flood policies.
Completes special projects as assigned.
Looks for opportunities to improve the firm, business segment and processes.
Brings issues and discrepancies to the attention of appropriate leadership.

Requirements

What you’ll need

1 year of experience in the insurance industry required
2+ years of experience in the insurance industry preferred
Strong analytical, research and problem-solving skills
High attention to detail
Strong verbal and written communications skills
Ability to multi-task and work effectively in a fast-paced team environment
Intermediate to advanced knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Maintains all licenses as required by the State Department of Insurance to provide service, consultation, and financial risk transfer solutions in states where the firm functions or be willing and able to obtain all required licenses within the first 90 days of employment required

Benefits

Comp & perks

None specified 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

data analysisreport compilationdocument preparationpolicy quotingendorsement processingaudit processingrisk assessmentinsurance documentation

Soft Skills

analytical skillsproblem-solving skillsattention to detailverbal communicationwritten communicationmulti-taskingteamwork

Certifications

State Department of Insurance licenses