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The Baldwin Group

Client Manager, Commercial Risk – Insurance Advisory Solutions

The Baldwin Group

Client Manager for Commercial Risk managing accounts and providing support in an insurance brokerage firm. Engaging with clients and insurance companies to maintain a positive working environment.

Posted 6/12/2026full-timeHouston • Texas • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Maintain client files in Agency Management System accurately and consistently
  • Compose professional business correspondence via letter, email, and/or other means
  • Capable of performing accounting/math related functions including invoicing, premium allocation, and other tasks as necessary
  • Monitor claims as outlined by agency procedures
  • Communicate claims information to others in the agency and maintain up-to-date claims information in the system
  • Provide guidance and assistance to the insured in coordination with claims
  • Interact with others effectively by utilizing good communications skills
  • Attend client meetings with the Advisor or Director Risk Management, when requested
  • Assist co-workers in responding to client inquiries or processing work, when needed
  • Manage the day-to-day activities of client accounts including policy review, changes and updates, and contract review for certificates processing.

Requirements

What you’ll need
  • Possess TX Property and Casualty License
  • 3+ years of experience in a Commercial Account Manager role
  • Intermediate to advanced knowledge of Microsoft Word, Excel, PowerPoint, and Outlook
  • Demonstrates effective presentation skills through both verbal and written communications.

Benefits

Comp & perks
  • Health insurance
  • 401(k) matching
  • Paid time off

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
accountinginvoicingpremium allocationclaims monitoringpolicy reviewcontract reviewcertificate processing
Soft Skills
communication skillspresentation skillsinterpersonal skillsteam collaboration
Certifications
TX Property and Casualty License