Claims Executive, Commercial Risk – Insurance Advisory Solutions

The Baldwin Group

Claims Executive managing insurance claims on individual and portfolio levels for US clients. Utilizing technical expertise in claims handling and risk mitigation strategies.

Posted 5/15/2026full-timeRemote • 🇺🇸 United StatesSeniorLeadWebsite

About the role

Key responsibilities & impact

Works with insurance company partners and clients in establishing claims protocols and or policy enhancements that ensure proper reporting, notification, settlement, defense, etc.
Schedules and conducts claim reviews with clients and insurance company partners ensuring proper claims handling, reserve standards and settlement protocols.
Act as a claims advocate and liaison for clients interested in mitigating claims costs.
Regularly reviews individual claims within client portfolios and keeps reserves and records up-to-date and according to industry best practices.
Serves as a mentor to colleagues as requested.
Develops an understanding of marketing strategies and contributes to business development and renewal opportunities by attending client meetings to explain the firms approach to claims mitigation and resolution.

Requirements

What you’ll need

Bachelor's degree preferred
10+ years experience with claims and client/customer facing support role in the insurance industry
Strong knowledge and/or expertise with claims management of various commercial claims including workers compensation, property & casualty, management liability, professional liability and/or other specialty claims
Knowledge and understanding of the Spanish language, a plus.
Strong computer skills including Microsoft Excel and Word.

Benefits

Comp & perks

Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

claims managementcommercial claimsworkers compensationproperty & casualtymanagement liabilityprofessional liabilityclaims protocolsclaims handlingreserve standardsclaims mitigation

Soft Skills

client advocacymentoringcommunicationbusiness developmentrelationship management