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Broking Services Manager
The Ardonagh GroupInsurance Broking Services Manager responsible for team management and client relationships in the insurance industry. Leading day-to-day operations and ensuring quality service to clients.
About the role
Key responsibilities & impact- Responsible for the day-to-day management of your team and supporting your Team Director
- Ensuring the Account Handlers undertake accurate processing of renewals
- Responsible for management administration for Account Handlers
- Establish recruitment needs and take responsibility for the interviewing process
- Deal with performance issues for the team
- Responsible for the setting of personal training plans and carrying out appraisals for your direct reports
- Provide a quality service to existing clients covering all aspects of their insurance arrangements
- Deal with new business, mid-term adjustments and renewals in the relevant markets
- Deal with telephone enquiries promptly
Requirements
What you’ll need- Extensive insurance broking experience
- Ability to prioritise and organise own workload
- Excellent relationship skills
- Enthusiasm and problem-solving skills
- Advantageous to have team leader or people management experience
Benefits
Comp & perks- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
insurance brokingrenewals processingperformance managementrecruitmentappraisalstraining plansclient servicemid-term adjustmentstelephone enquiries
Soft Skills
team managementrelationship skillsorganisational skillsproblem-solvingenthusiasm