• Support the Transformation Director in planning, development, and deployment of initiatives
• Lead initiatives to enhance customer engagement and improve digital processes
• Manage day-to-day project activities including stakeholder engagement, task management, and reporting
• Conduct research and facilitate requirement gathering sessions
• Develop test plans and manage bug tracking

Requirements

Proven experience in project management
Relevant qualifications essential
Extensive digital and customer experience skills
Strong understanding of user-centric design
Strong communication and interpersonal skills
Excellent problem-solving and issue resolution abilities
Comfortable managing multiple tasks
Highly organised and focus on process improvement
Attention to detail
Experience with Microsoft Office applications
Preferably experience within the real estate sector
Ideally familiarity with Agile project management practices

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Hard Skills

project management
user-centric design
Agile project management

Soft Skills

communication
interpersonal skills
problem-solving
issue resolution
organisational skills
attention to detail

Certifications & Qualifications

relevant qualifications

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