The Arch Company

Site Facilities Manager

The Arch Company

contract

Posted on:

Location Type: Hybrid

Location: London • United Kingdom

Visit company website

Explore more

✨ AI Apply
Apply

About the role

  • Lead and coach the team to deliver our obligations within the lease end process, recording the condition of the property, scoping the space for reletting project works and securing the space.
  • Coach and develop the team so they are able to confidently and competently take ownership of the scoping and delivery of all simple re-letting project works, liaising with internal teams and external contractors as necessary
  • Be integral to the success of the new maintenance service provider, utilising data and insight to ensure all reactive works are completed within agreed SLAs, coaching and upskilling the team to understand delivery and support the continuous improvement following go live
  • Ensure the delivery of the Operational Risk Management Inspections programme within your team to identify, manage and mitigate risk across the portfolio and ensure that the portfolio and all the assets therein are both head-lease and statutory compliant.
  • Create, develop, and maintain strong collaborative relationships with internal colleagues such as Heads of Property Management and Heads of Asset Management, coaching your team to replicate, and visibly lead in improving the appearance of the ArchCo portfolio & improving our operational delivery
  • Have a detailed understanding of the strategy of your portfolio, and ensure you are aligned with any operational changes, designing, translating, supporting and delivering any business change projects.

Requirements

  • 5+ years professional experience directly related to the job role, ideally with relevant qualifications in Facilities Management.
  • Demonstrated leadership expertise, and experience building and developing high-performing teams
  • Experience of leading change and transformation within your team
  • Solid proficiency in IT skills, including the interpretation of data, and using Power BI reporting
  • A proactive, positive team player with a strong customer focus ethos
  • Proven leadership experience in managing and leading regional teams, with a strong emphasis on coaching, performance management, and data-driven decision-making.
  • A strong commitment to team development, fostering collaboration, encouraging innovation, and driving continuous improvement.
  • Ability to effectively translate and implement company strategy at the team level
  • Experience working within a Property Management business
  • Prior experience in Commercial Real Estate is advantageous. (is this the same as above??)
  • Possession of a full and valid driving license
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Facilities ManagementData interpretationPower BI reportingOperational Risk ManagementProject managementChange managementPerformance managementCoachingContinuous improvementStatutory compliance
Soft Skills
LeadershipTeam developmentCollaborationCustomer focusInnovationCommunicationCoachingProactive attitudePositive mindsetDecision-making