Program Coordinator

The Arc Southern Maryland

Program Coordinator ensuring the well-being of individuals with disabilities under the supervision of the Program Manager. Responsibilities include training staff and managing household tasks in Tri-County area.

Posted 7/21/2026full-timePrince Frederick • Maryland • 🇺🇸 United StatesJuniorMid-Level💰 $50,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong leadership and organizational skills in managing daily operations and staff training within residential programs for individuals with disabilities. Proficient in budget management, compliance with policies, and effective communication with diverse stakeholders.

Highest-signal resume keywords

Experience With Developmental DisabilitiesStaff Training And SupervisionBudget ManagementStrong Communication SkillsKnowledge Of Community Resources

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Electronic Health Record ManagementPersonal Care AssistanceSchedule PlanningIncident Report ReviewMedical Appointment Coordination

Soft Skills

Interpersonal SkillsCustomer Service OrientationProblem SolvingMentoringConfidentiality Maintenance

Tools & Technologies

Microsoft Office Applications

Certifications & Qualifications

High School DiplomaValid Driving License

Industry Keywords

Direct Support ProfessionalsTri-County AreaResidential Program ManagementIndividualized OrientationCompliance With Policies

About the role

Key responsibilities & impact

Under the supervision of the Program Manager the Program Coordinator will have responsibility for carrying out the day-to-day functions of their assigned home.
This includes securing the well-being and safety of individuals with disabilities which requires; assisting individuals with personal care and daily living skills; training and supervision of Direct Support staff; maintaining house/site facilities; and a broad range of program wide administrative tasks within designated area.
Travel by car is necessary and a great deal of time will be spent in individual houses/sites.
This position requires the ability to work where needed within the Tri-County area.
In addition, responding to emergencies during and after hours, on weekends, and holidays is required when applicable.
Schedule planning and review
Maintaining adequate staffing ratios
Approve leave/timecard review and submit to Program Manager for review
Fill in for staff when needed to cover the shifts
Assist the Program Manager with interviewing and hiring of potential direct support staff
Provides individualized orientation to new staff members, mentors and provides appropriate/constructive feedback, when applicable
Assures adherence to policies and procedures through training feedback
Delegating and assigning duties to DSPs
Ensuring review/ signatures of all plans (nursing, behavior, etc.)
Monitoring electronic health record for case notes and documentation (client dashboard)
All assigned tasks are completed daily and logged accurately
Complete house inspections/fire drills and monthly attendance
Coordinate/facilitate house meetings
Ensures that homes operate appropriately and within budgetary guidelines as well as maintains the highest possible quality of living standards
Ensures that in house consumer monthly finances (cash on hand) is managed appropriately
Monitoring to not exceed given amount for benefits (spending as needed when determined by manager)
Responsible for maintaining appropriate budgetary responsibility for Impress account (food) and SNAP (individual food account) Documentation
Complete the PCP in the electronic health record for review
Training staff on all Plans
Review all incident reports for accuracy and corrections before submitting for review
Responsible for all medical appointments/paperwork
Primarily responsible for tracking, carrying out and documenting all medical appointments for the individuals, delegating to DSP as needed
Schedule and plan activities for consumers to participate in weekly/monthly
During emergencies, Manager for coverage while assisting at the hospital
Monitors routine and emergency medical/dental services and medication reviews as appropriate
Ensures that DSPs monitors (to ensure proper nutritional value) and/or consumer hygiene practices
Models initiative and creative problem solving
Demonstrates appropriate workplace behavior, modeling the agency’s core philosophy
Demonstrates role model behavior
Maintains confidentiality in relation to individuals and staff issues.

Requirements

What you’ll need

Possesses a High School Diploma or equivalency is required. However, an Associate Degree in human services or related field is preferred.
Two years of progressively responsible experience working with people with developmental and intellectual disabilities or a combination of education and experience equivalent to this requirement
Must be personable, energetic and have strong communication skills, both orally and in writing.
Must have knowledge of community resources available
Must have strong interpersonal skills
Willingness to work anywhere within the Tri-County area (Calvert, Charles and St. Mary’s counties) as needed.
Customer service-oriented
Computer skills (familiar with Microsoft Office applications)
Has a good command of the English language both oral and written and demonstrates these skills.
Possesses a valid driving license with a good driving record, and access to a safe vehicle (must pass agency sponsored inspection) for transporting people receiving services.
Possesses the ability to pass the criminal background check mandated by the State of Maryland.

Benefits

Comp & perks

Sign-on bonus of $1,000 payable in two installments ($500.00 after the first 3 months, $500.00 after satisfactory completion of 12-month period.)