IT Support Analyst

The Amatriot Group

IT Systems Administrator supporting mission-critical information systems for Navy engineering. Responsible for system administration, user support, and database management.

Posted 7/15/2026full-timeWest Bethesda • Maryland • 🇺🇸 United StatesMid-LevelSenior💰 $65,000 - $75,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in administering Windows-based environments, including systems administration, SQL database management, and PHP application support. Proven ability to troubleshoot complex IT issues while ensuring compliance with DoD security requirements and delivering exceptional customer service.

Highest-signal resume keywords

Windows Operating System AdministrationSQL Database ManagementPHP Application SupportActive Directory AdministrationDoD Security Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

SQL Query WritingDatabase MaintenanceOperating System TroubleshootingSystem Performance MonitoringApplication Deployment

Soft Skills

Analytical Problem-SolvingVerbal CommunicationWritten CommunicationCustomer Service OrientationMulti-Priority Management

Tools & Technologies

Microsoft SQL ServerWindows ServerEnterprise SoftwareBackup and Disaster Recovery ToolsSTIG Implementation

Certifications & Qualifications

Active Secret Security Clearance

Industry Keywords

Navy Engineering ProgramsSystems AdministrationInfrastructure ModernizationCybersecurityVulnerability Remediation

Tech Stack

Tools & technologies

Cyber SecurityMS SQL ServerPHPSQL

About the role

Key responsibilities & impact

Administer, maintain, and support Windows-based server and workstation environments supporting Navy engineering programs.
Install, configure, patch, and troubleshoot operating systems, enterprise software, and server applications.
Provide day-to-day systems administration for production, development, and test environments.
Monitor system performance, availability, and security to ensure reliable operation of mission-critical systems.
Diagnose and resolve hardware, software, database, and network-related issues in a timely manner.
Participate in system upgrades, infrastructure modernization efforts, and continuous process improvement initiatives.
Develop, maintain, and troubleshoot SQL databases, including writing and optimizing SQL queries, stored procedures, and database maintenance activities.
Support and maintain PHP-based web applications and internal business systems.
Perform routine application updates, configuration changes, and software deployments.
Assist with testing and validating new software releases prior to deployment.
Assist with user account management, permissions, Active Directory administration, and access control.
Interface directly with government customers to gather requirements, resolve technical issues, and provide exceptional customer service.
Collaborate closely with fellow system administrators, software developers, database administrators, and network engineers to support ongoing projects and operational requirements.
Support backup and disaster recovery processes to ensure data integrity and system resilience.
Coordinate with cybersecurity personnel to maintain compliance with DoD security requirements and STIG implementation.
Participate in vulnerability remediation and system hardening efforts.
Document system configurations, operational procedures, technical issues, and resolutions.
Maintain accurate inventory of IT assets and system documentation.

Requirements

What you’ll need

Bachelor's degree in Computer Science, Information Systems, Information Technology, Engineering, or another STEM-related discipline is preferred.
Experience administering Windows operating systems and enterprise IT environments.
Experience working with Microsoft SQL Server or other relational database management systems.
Experience writing SQL queries and performing database maintenance activities.
Working knowledge of PHP and supporting PHP-based web applications.
Familiarity with Microsoft Windows Server administration.
Experience troubleshooting operating systems, software applications, and enterprise IT systems.
Strong analytical and problem-solving abilities.
Excellent verbal and written communication skills.
Demonstrated ability to work directly with customers in a professional, service-oriented environment.
Ability to manage multiple priorities in a fast-paced technical environment.
Active Secret security clearance.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account The Amatriot Group Website LinkedIn All Job Openings 201 - 500 employees Founded 2011 🎯 Recruiter 🏛️ Government 🔒 Cybersecurity Recruitment
Government
Cybersecurity The Amatriot Group is a talent solutions firm that provides technology and staffing services to federal and commercial clients, with a strong focus on intelligence, defense, and national security missions. Since 2011 it has delivered mission-critical IT support—including IT administration, cloud architecture/DevOps, data analytics and architecture, engineering and technical training, and cybersecurity—rapidly filling workforce gaps in highly secure environments and meeting compliance requirements such as CMMC Level 2. The company emphasizes speed-to-market staffing, veteran and internal workforce programs, and a culture focused on employee development and retention. IT Support Analyst 🔥 4 hours ago 🏢 West Bethesda – Onsite 💵 $65k - $75k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 📞 Support Engineer Cyber Security MS SQL Server PHP SQL Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Administer, maintain, and support Windows-based server and workstation environments supporting Navy engineering programs.
Install, configure, patch, and troubleshoot operating systems, enterprise software, and server applications.
Provide day-to-day systems administration for production, development, and test environments.
Monitor system performance, availability, and security to ensure reliable operation of mission-critical systems.
Diagnose and resolve hardware, software, database, and network-related issues in a timely manner.
Participate in system upgrades, infrastructure modernization efforts, and continuous process improvement initiatives.
Develop, maintain, and troubleshoot SQL databases, including writing and optimizing SQL queries, stored procedures, and database maintenance activities.
Support and maintain PHP-based web applications and internal business systems.
Perform routine application updates, configuration changes, and software deployments.
Assist with testing and validating new software releases prior to deployment.
Assist with user account management, permissions, Active Directory administration, and access control.
Interface directly with government customers to gather requirements, resolve technical issues, and provide exceptional customer service.
Collaborate closely with fellow system administrators, software developers, database administrators, and network engineers to support ongoing projects and operational requirements.
Support backup and disaster recovery processes to ensure data integrity and system resilience.
Coordinate with cybersecurity personnel to maintain compliance with DoD security requirements and STIG implementation.
Participate in vulnerability remediation and system hardening efforts.
Document system configurations, operational procedures, technical issues, and resolutions.
Maintain accurate inventory of IT assets and system documentation. 🎯 Requirements
Bachelor's degree in Computer Science, Information Systems, Information Technology, Engineering, or another STEM-related discipline is preferred.
Experience administering Windows operating systems and enterprise IT environments.
Experience working with Microsoft SQL Server or other relational database management systems.
Experience writing SQL queries and performing database maintenance activities.
Working knowledge of PHP and supporting PHP-based web applications.
Familiarity with Microsoft Windows Server administration.
Experience troubleshooting operating systems, software applications, and enterprise IT systems.
Strong analytical and problem-solving abilities.
Excellent verbal and written communication skills.
Demonstrated ability to work directly with customers in a professional, service-oriented environment.
Ability to manage multiple priorities in a fast-paced technical environment.
Active Secret security clearance. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs