Sales Manager – Hospitality

The Access Group

Sales Manager leading a team of account managers in the hospitality sector at Access Group. Focused on revenue growth and customer relationship management for existing clients across Europe.

Posted 6/12/2026full-timeRemote • 🇬🇧 United KingdomMid-LevelSeniorWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

account managementsales forecastingpipeline managementcross-sellupsellcustomer retention

Soft Skills

leadershipcoachingteam developmentcommunicationcollaboration

Tools & Technologies

Salesforce

Industry Keywords

hospitality industryevents industrycustomer success

About the role

Key responsibilities & impact

Lead, coach and develop a team of account managers, helping them grow their accounts and hit their targets
Set and deliver a clear plan to grow revenue across existing hospitality customers through cross-sell and account expansion
Track performance, manage pipeline and forecasting, and use insights to improve results
Work closely with teams such as customer success and marketing to create joined-up plans that improve customer outcomes

Requirements

What you’ll need

Experience leading high-performing sales or account management teams within software or technology environments
Strong understanding of retention, upsell and cross-sell within an existing customer base
Experience using customer relationship management systems such as Salesforce to manage pipeline and forecasts
Knowledge of the hospitality or events industry and how technology supports customers in these sectors

Benefits

Comp & perks

25 days leave a year
Health contribution
Charity days to support a cause that matters