Credit Controller
The Access Group
full-time
Posted on:
Location Type: Hybrid
Location: Kuala Lumpur • Australia
Visit company websiteExplore more
About the role
- Prepare timely reports to assist with debtor functions and cash management
- Processing and reviewing of daily cash receipts
- Establish an action plan to resolve older credit amounts
- Regularly meet and negotiate terms with third party debt collection agencies
- Preparation of statement of claims for liquidators
- Responsible for keeping comprehensive notes for aged invoice collection actions
- Regularly reviewing the process and procedures to reduce debtor days
- Preparing journal entries, credit notes and assisting with month end
Requirements
- Experience in customer experience (CX) or dispute resolution
- Skillfully manage accounts while fostering positive client relationships
- Prepare timely reports to assist with debtor functions and cash management
- Previous experience of end-to-end credit control and accounts receivable processes
- Exceptional client service skills
- Strong written and verbal communication skills especially during difficult customer negotiations
- Attention to detail
- Ability to multi-task
- Advanced computer software skills, including Excel and other accounting packages
Benefits
- Competitive salary
- 25 days leave a year
- Health contribution
- Three charity days allocated to support a cause that matters to you
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
cash managementcredit controlaccounts receivablejournal entriescredit notesreport preparationdispute resolutiondebt collectionstatement of claimsinvoice collection
Soft Skills
customer experienceclient relationship managementexceptional client servicestrong communication skillsnegotiation skillsattention to detailmulti-tasking