
Product Manager
The Access Group
full-time
Posted on:
Location Type: Hybrid
Location: Newton • Massachusetts • 🇺🇸 United States
Visit company websiteSalary
💰 $130,000 - $150,000 per year
Job Level
Mid-LevelSenior
About the role
- Interview customers to uncover pain points and identify opportunities for streamlining their experience
- Use AI tools to summarize and distill insights from customer conversations
- Translate feedback into actionable product requirements for the engineering team
- Set up and maintain software/product processes that reduce manual intervention and increase efficiency
- Collaborate with engineering teams by gathering and communicating customer feedback
- Leverage AI tools to accelerate product development
- Manage projects and track progress using Jira, Confluence, and collaboration tools
- Work on a flexible, project-based workload and provide input on UI/UX improvements
Requirements
- solid product management and project management experience
- familiar with product management methodologies and market research approaches
- communicate clearly and can work directly with customers
- proficient with Jira, Confluence, and Microsoft Office
- experience with AI tools, especially Claude
- understand how to leverage AI to work smarter, not harder
- understanding of how AI systems work and can converse with data scientists and ML engineers
- comfortable with AI systems being probabilistic, not deterministic
- don't need to write code but appreciate technical constraints and possibilities
Benefits
- 22 days paid time off
- 11 company paid holidays
- medical, dental & vision insurance
- 5% 401(k) company match
- a range of other benefits that you can choose from
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
product managementproject managementmarket researchAI toolsUI/UX improvements
Soft skills
communicationcollaborationcustomer feedback analysis