thatgamecompany

Senior User Researcher

thatgamecompany

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $103,000 - $140,000 per year

Job Level

Senior

About the role

  • Work closely with leadership to understand franchise goals, then engage with project stakeholders early to understand the intended impact of their work
  • Design and execute end-to-end studies using a wide range of qualitative and quantitative methods to evaluate whether the player experience meets project goals.
  • Partner with Data Analysts & Scientists to synthesize mixed-method insights, creating a more holistic view of player behavior and sentiment
  • Present actionable insights back to stakeholders in a clear and compelling way while providing recommendations and ongoing design consultation
  • Effectively communicate your discoveries with the wider organization so that they may better understand the experience of our players
  • Improve the researcher process with our development team with each cycle.

Requirements

  • 5+ years or equivalent experience in user research or market research
  • A Bachelor’s degree in a human-focused discipline such as Psychology, Anthropology, or Human-Computer Interaction.
  • Experienced in qualitative and quantitative research methods—including interviews, focus groups, playtests, diary studies —with deep specialization in surveys
  • Proficient in core statistical methods—including regression, correlation, and factor analysis—and experienced with a statistical package such as R or SPSS
  • Excellent written English with experience writing effective survey questions
  • Excellent organizational and analytical skills.
  • Excellent spoken communication skills with experience running (remote) focus groups
  • Experience working with cross-cultural teams and audiences
  • Experience working with cross-disciplinary teams
  • Passion for games and a belief in thatgamecompany’s mission
Benefits
  • Paid Time Off, Holidays and Two Weeks Winter Break
  • Employees and their dependents get medical, dental, and vision coverage, regardless of their level, tenure, or position within the company. Moreover, these benefits start on the first day of the job—there’s no waiting period before they kick in.
  • Pet Insurance for those who need it too.
  • Compassionate leave for employees who needs to take care of their family members
  • Pre-tax wellness stipend
  • Pre-tax work from home stipend
  • Access our savings plan (401K program) with company match
  • Mental health resources including Headspace membership and Employee Assistance Program (EAP)
  • Discount portal for everyday goods and services
  • Employee inclusive and diversity initiatives such as Grow Together
  • Support for personal professional development

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
user researchmarket researchqualitative research methodsquantitative research methodsstatistical methodsregressioncorrelationfactor analysisRSPSS
Soft skills
written communicationorganizational skillsanalytical skillsspoken communicationcollaborationcross-cultural communicationpresentation skillsconsultationstakeholder engagementpassion for games
Certifications
Bachelor’s degree in PsychologyBachelor’s degree in AnthropologyBachelor’s degree in Human-Computer Interaction