General Manager
Tharaldson Hospitality Management
full-time
Posted on:
Location Type: Office
Location: Pleasanton • California • 🇺🇸 United States
Visit company websiteSalary
💰 $95,000 - $110,000 per year
Job Level
JuniorMid-Level
About the role
- Manage the hotel operations to ensure it is efficient and profitable by performing the following duties personally or through subordinate supervisors.
- Ensure compliance with company/franchise standards for personnel administration and performance, service to patrons, and room rates.
- Delegate authority and assign responsibility to all employees; supervise work activities of all employees.
- Ensure staff received proper training for each position, including safety training and standard operating procedures.
- Allocate funds, authorize expenditures and assist Area Director in budget planning.
- Monitor cost controls on a regular basis.
- Perform duties of a Sales and Marketing manager including making marketing calls; attending community business functions; working with travel agents and direct bill accounts; and coordinating sales promotions.
- Inspect guests’ rooms, public access areas, and outside grounds for cleanliness and appearance.
- Answer patrons’ complaints and resolve problems to maintain Guest Satisfaction.
- Handle and resolve employee issues.
- Conduct annual wage scale surveys and ensure employee wages follow wage and salary guidelines.
- Adhere to all franchise and company procedures and regulations as well as standard operating procedures.
- Ensure bank deposits are made daily, including weekends and holidays.
- Ensure employee paperwork, work schedules and payroll are completed and submitted in a timely manner.
- Audit daily reports and process monthly paperwork.
- Order supplies and equipment as needed and in accordance to company procedures.
- Be available 24/7 with reliable transportation.
- Perform all other duties as assigned.
Requirements
- Preferably 2+ years of similar Hotel GM Experience in Select Service or Extended Stay properties
- Brand Experience preferred
- Knowledgeable in Inventories, Scheduling, and Ordering
- Valid Driver’s License
- Open Availability
- Education Preferred Associates degree or equivalent from two-year college, or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience.
Benefits
- Career advancement opportunities
- Employee discounts
- Competitive pay
- Daily Pay Option
- Flexible work schedule
- Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing)
- Paid Vacation
- Bonus Program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
hotel operations managementbudget planningcost controlsales and marketinginventory managementschedulingorderingemployee trainingguest satisfactionwage scale surveys
Soft skills
leadershipdelegationproblem resolutioncommunicationorganizational skillscustomer serviceteam managementconflict resolutiontime managementadaptability
Certifications
valid driver’s licenseassociates degreetechnical school certification