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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Payments and Card Issuance, with a strong ability to design technical solutions that meet customer needs. Proficient in conducting product demonstrations and presentations, while maintaining knowledge of industry trends and compliance standards.
Highest-signal resume keywords
Payments And Card IssuanceTechnical Solution DesignProduct DemonstrationsAPIs And SaaSCompliance Standards
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Card Personalization ServicesServer And Mobile APIsCloud PrinciplesSecurity PrinciplesWeb ApplicationsSoftware ArchitectureTechnical AssessmentsP&L CalculationTechnical WritingCustomer Needs Analysis
Soft Skills
Customer-Facing ExperienceCommunication SkillsCollaborationFeedback ProvisionComplex Concept Explanation
Tools & Technologies
Thales PlatformsDigital Payment SolutionsDemo EnvironmentsSales Collateral
Certifications & Qualifications
Degree In EngineeringPCI-DSSISO27001SOC2GDPRDORA
Industry Keywords
Digital PaymentCard IssuancePersonalization ServicesCompliance TopicsTechnical Solutions
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Collaborate with sales team to identify customer needs and requirements and design the best technical solutions to meet those needs using Thales platforms.
- Present to customers during pre-sales on the use of our physical card services, including personalization, onboarding, configuration & solution design, and architecture.
- Develop and deliver Thales Modern Card Issuance product demonstrations and presentations to customers, both in-person and remotely.
- Conduct technical assessments of customer requirements, to provide a streamlined offer that meets customer needs while minimizing the customization requirements for Thales.
- Work closely with the regional Business Owners & Solution Designer groups during pre-sales and assure consistency of the customer scope with Thales product features and roadmaps.
- Maintain up-to-date knowledge of industry trends, products, and services in the Digital Payment space.
- Support Sales Executives during meetings with customer technical teams to present our APIs, Flows, product configurations, services, interfaces, and so forth.
- Write the Technical elements of our customer offers and collaborate with the Solution Design team to identify gaps and potential customization needs.
- Coordinate necessary inputs for the P&L calculation to be done by Sales. Example: customization needs, costs review, etc…
- Provide assistance to marketing by creating content including demo videos, sales demo environments, case studies, blog posts and other collateral.
- Provide structured feedback and work closely with Thales’s product engineering teams.
Requirements
What you’ll need- Strong technical background in Payments and Card Issuance and Personalization Services.
- Good understanding of server and mobile APIs, SaaS, Cloud and Security principles.
- Understanding of compliance topics: PCI-DSS, ISO27001, SOC2, GDPR, DORA.
- Experience in customer-facing roles, conducting product demonstrations and presentations to customers.
- Familiar with modern web applications and software architecture.
- Experienced working with demos and mobile applications.
- Degree in Engineering or another technical relevant field of study; or equivalent work experience.
- Ability to explain complex technical concepts to non-technical audiences.
- Proficiency in English is a must, Spanish or Portuguese is a plus.
Benefits
Comp & perks- Elective Health, Dental, Vision, FSA/HSA, Voluntary Life and AD&D, Whole Group Life w/LTC, Critical Illness, Hospital Indemnity, Accident Insurance, Legal Plan, Identity Theft, and Pet Insurance.
- Retirement Savings Plan after 30 days of employment with a company contribution and a match, and with no vesting period.
- Company paid holidays and Paid Time Off.
- Company provided Life Insurance.
