Engineering Application Support Specialist

Thales

Engineering Application Support Specialist at Thales providing technical support for Engineering applications and administrative user support in a hybrid workplace.

Posted 6/5/2026full-timeHalifax • 🇨🇦 CanadaJunior💰 CA$65,000 - CA$90,000 per yearWebsite

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Hard Skills

Linux AdministrationscriptingPowershellPythonActive DirectorycontainerizationDockerapplication updatesconfigurationcustomization

Soft Skills

problem solvinganalytical skillsorganizational skillscustomer servicecommunication skillsrelationship buildingability to balance prioritiesdesire to learn

Tools & Technologies

JiraConfluenceGitlab CIWindchillSharePointNexusArtifactorySonarQubePolario

Industry Keywords

IS/ITengineering applicationsinfrastructuresecurityhardware upgradesserver patchesend user supportuser/group management

Tech Stack

Tools & technologies

DockerLinuxPython

About the role

Key responsibilities & impact

Provide technical support related to Engineering applications and the environment they are hosted in.
Responsible for maintenance of the environment including hardware upgrades, server patches, application updates/upgrades.
Respond to configuration and customization needs of the engineering users.
Provide administrative functions and end user support to the engineering community.
Work with IS/IT in determining infrastructure and security requirements for engineering environment and associated applications/tools.
Perform installation and configuration for new applications, and as required when upgrading applications.
Work with engineers on determining requirements for tools, and perform customizations as required.
Administer roles, user/group management, security/access for applications.
Participate in corporate/group level engineering forums/working groups to understand future roadmaps into Engineering applications.

Requirements

What you’ll need

1+ years experience in dealing with IS/IT or Engineering level applications, from either an end user or administrator’s point of view (preferred).
Bachelor’s degree or college diploma in Computer Science, Computer Tech, or Engineering related discipline.
Proven problem solving and analytic skills with a desire to learn.
Proven organizational skills and ability to balance multiple priorities.
Capable of developing strong relationships across the business through excellent customer service.
Excellent communication skills in the English language, written and verbal.
Experience with the following applications is preferred, but not required: Jira, Confluence, Gitlab CI, Windchill (or alternative PLM tool), SharePoint, Nexus/Artifactory, SonarQube, Polario.
Understanding of IS/IT infrastructure (networking, security, hardware, etc.).
Proficiency in Linux Administration.
Basic scripting (Powershell, Python, etc.).
Active Directory knowledge or experience is an asset.
Comprehension of containerization (i.e. Docker).

Benefits

Comp & perks

Company paid Extended Health, Dental, HSA, Life, AD&D, Short-term Disability, Cancer Care Program, travel insurance, Employee Assistance Plan and Well-Being program.
Retirement Savings Plans (RRSP, DCPP, TFSA) with a company contribution and a match to a DCPP, with no vesting period.
Company paid holidays, vacation days, and paid sick leave.
Voluntary Life, AD&D, Critical Illness, Long-Term Disability.
Employee Discounts on home, auto, and gym membership.