Infrastructure Engineer

Thales

Infrastructure Engineer managing server infrastructure and virtualization in global technology company Thales. Responsible for incidents, maintenance and service improvements in IT infrastructure.

Posted 5/13/2026full-timeCrawley • 🇬🇧 United KingdomMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

AWSCitrixDNSFirewallsLinuxPuppetSwitchingVMware

About the role

Key responsibilities & impact

Responsible for the run and project activities across the Thales Infrastructure estate.
Covering key areas of the estate including platforms and virtualization.
Support, maintenance and delivery of the server infrastructure and associated technologies.
Working on Incidents and tasks based on SLA Maintenance of the Infrastructure estate including patching, updates, fault finding.
Planning and remediation of obsolete infrastructure on the platform.
Work with other teams to diagnose complex issues.
Action life cycle events based on the infrastructure roadmap following the change management process.
Creating and maintaining accurate records of Infrastructure services and assets, including documentation.
Implementation of technical solutions to meet specification and changes contributing to service improvement and systems management.
Participation in Service Transition process and activities.
Working within a team or independently to create and implement technical changes.
Identifying service inadequacies and contributing to the Customer Service Improvement Plan.

Requirements

What you’ll need

Bachelor Degree or minimum 3 years experience in a third line support role
Professional certification VMware Certified Professional MCP/MCSA/MCSE ITIL Foundation certificate AWS certification
Good organisational and communication skills.
Ability to improve the processes and tools used on a daily basis.
Experience in analyzing issues to diagnose faults or anomalies.
Strong knowledge of: VMware infrastructure – ESX, VSAN, NSX, VRA Virtual Desktop knowledge – Horizon, Citrix Windows server 2003-2019 in including core functionality e.g. DHCP/DNS/PKI/AD/GPO
Network technology including Switching, Routing, Firewalls, wireless, UCC (Jabber), ISE, load balancers
Linux technology including Red Hat, Puppet, IDM
PowerShell, bash
Storage and backup solutions e.g. Netapp/Netbackup Application packaging for physical and VDI desktops using SCCM and App Volumes

Benefits

Comp & perks

private medical insurance
buying or selling annual leave
cycle to work schemes
employee discounts
paid volunteering day
stocks and shares
annual bonus

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

VMware infrastructureESXVSANNSXVRAWindows Server 2003-2019DHCPDNSPKIActive Directory

Soft Skills

organizational skillscommunication skillsprocess improvementanalytical skills

Certifications

VMware Certified ProfessionalMCPMCSAMCSEITIL FoundationAWS certification