Product Technical Support Engineer
Thales
full-time
Posted on:
Location Type: Office
Location: Etrelles • France
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About the role
- Provide technical support to repair technicians
- Manage obsolescence issues and propose internal solutions
- Provide technical coaching to teams and contribute to skills development
- Respond to customer requests in collaboration with System Technical Support Engineers
- Organize and implement technical knowledge consolidation for repaired products
- Lead, manage, and validate testing operations
- Act as the testing reference for spare/replacement products in production
- Propose improvements for test equipment and methods
- Prepare and conduct line-level audits
- Update or create test procedures
Requirements
- Knowledge of RF/microwave and microelectronics
- Degree in Electronic Engineering
- Experience in testing & validation, obsolescence management, and microelectronics
- Investigation, fault analysis/expertise, and repair
- Coaching and guidance for technical problem resolution
- Rigour, strong team spirit, good analytical skills, and dynamism
Benefits
- An attractive compensation package
- Continuous skills development: training programs, academies, and internal communities
- An inclusive, supportive environment that respects work-life balance
- A recognized social and environmental commitment
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
RF/microwave knowledgemicroelectronics knowledgetesting & validationobsolescence managementfault analysisrepair expertisetest procedurestest equipment improvementsline-level audits
Soft Skills
coachingguidanceanalytical skillsteam spiritdynamismrigour
Certifications
Degree in Electronic Engineering