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About the role
Key responsibilities & impact- Deliver structured onboarding for new ISCs - covering Teya's products, pricing, tools, and the merchant onboarding process.
- Adapt your approach based on each ISC's background. Some will have payments experience; others will be new to the industry.
- Ensure ISCs have genuinely developed the competencies they need.
- Spend regular time in the field - shadowing ISCs, observing their approach, and giving practical feedback.
- Coach ISCs to build the confidence and skills they need to hit their early milestones and develop sustainable selling habits.
- Run structured 1:1s and follow-ups to maintain momentum, spot blockers early, and keep ISCs engaged through the activation period.
- Build connection within the new-joiner cohort - through groups, celebrating wins, and creating a sense that ISCs aren't doing this alone.
- Be a visible, approachable presence. ISCs should know who you are and feel comfortable reaching out when they need support.
- Keep HubSpot accurate and up to date - logging activity, tracking progress, and ensuring handovers are clean.
- Surface insights on what's working and what isn't. Your observations from the field will shape how we improve the programme.
Requirements
What you’ll need- Experience selling payment solutions/merchant services is essential.
- Field sales experience selling to independent SMB's
- Experience coaching and training is desired
Benefits
Comp & perks- Physical and mental health support through our partnership with GymPass giving free access to over 1,500 gyms in the UK, 1-1 therapy, meditation sessions, digital fitness and nutrition apps
- Our company offers extended and improved maternity and paternity leave choices, giving employees more flexibility and support
- Cycle-to-Work Scheme
- Health and Life Insurance
- Pension Scheme
- 25 days of Annual Leave (+ Bank Holidays)
- Friendly, comfortable and informal office environment in Central London
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
payment solutionsmerchant servicescoachingtrainingsales experience
Soft Skills
communicationadaptabilitycoachingfeedbackengagementrelationship buildingapproachability
