Service Desk Administrator

Teya

Service Desk Administrator providing IT hardware and software support at Teya for diverse platforms. Ensuring compliance with security policies and fostering team collaboration in a hybrid environment.

Posted 4/13/2026full-timePrague • CzechiaJuniorMid-LevelWebsite

Tech Stack

Tools & technologies

AndroidiOSMacOS

About the role

Key responsibilities & impact

Provide hardware and software support to users and desktop and mobile endpoints for Windows, macOS, iOS, and Android devices
Ensure all devices remain compliant with corporate device management and security policies
Manage video conferencing solutions in the offices
Distribute and manage mobile devices and airtime contracts
Support the onboarding and offboarding of Teyans
Support the delivery of a highly automated environment
Work closely with all key stakeholders across the organization

Requirements

What you’ll need

At least two years' experience working in a similar IT service environment
High level of proficiency in supporting Apple and Windows endpoints
Good working knowledge of Slack, Teams, the Atlassian suite of products, and Microsoft 365
Effective communicator, able to communicate technical topics to technical and non-technical audiences
Excellent analytical and problem-solving skills
Excellent time management skills and ability to multi-task and prioritize work
Developed attention to detail and proactive problem solver

Benefits

Comp & perks

Continuous learning opportunities
Supportive community

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

hardware supportsoftware supportWindowsmacOSiOSAndroidvideo conferencing solutionsdevice managementsecurity policiesautomated environment

Soft Skills

effective communicatoranalytical skillsproblem-solving skillstime managementmulti-taskingprioritizationattention to detailproactive problem solver