Teya

Account Manager

Teya

full-time

Posted on:

Location Type: Hybrid

Location: Budapest • Hungary

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About the role

  • Build and maintain strong, long-term relationships with clients to foster trust and ensure customer satisfaction.
  • Identify opportunities for upselling, cross-selling, and expanding service offerings to maximize account potential and revenue.
  • Develop and implement strategies to maintain client loyalty, minimize churn, and foster long-term partnerships.
  • Track and analyze account performance, providing regular updates and reports to clients on key metrics and outcomes.
  • Gather client feedback and share insights with relevant teams to inform product development, service improvements, and customer-focused strategies.

Requirements

  • Proven experience in account management, sales, customer service, or a similar role.
  • Familiarity with managing multiple accounts and meeting revenue targets.
  • Proficiency with CRM software (e.g., Salesforce, HubSpot) and other account management tools.
  • Basic knowledge of data analysis and reporting tools like Excel, Google Sheets, or BI software.
  • Strong verbal and written communication for client presentations, emails, and internal collaboration.
  • Flexibility to adjust strategies and approaches based on client needs or market changes.
  • Ability to prioritize tasks, manage multiple accounts, and meet deadlines consistently.
  • Experience in upselling, cross-selling, and identifying growth opportunities within accounts.
  • Strong relationship-building abilities to maintain and grow client trust and satisfaction.
  • Self-motivation, accountability, and a proactive attitude in managing client relationships and responsibilities.
Benefits
  • AYCM Sporting Pass with access to hundreds of sports facilities across the country;
  • Office snacks every day;
  • Meal Voucher;
  • Monthly Travel Pass;
  • Health Insurance;
  • Friendly, comfortable and informal office environment.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
account managementsalescustomer servicedata analysisreportingupsellingcross-sellingrevenue targetsCRM softwareBI software
Soft Skills
communicationrelationship-buildingflexibilityprioritizationself-motivationaccountabilityproactive attitudeclient loyaltycustomer satisfactioncollaboration