Teya

Sales Trainer

Teya

full-time

Posted on:

Location Type: Remote

Location: United Kingdom

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About the role

  • Deliver structured onboarding for new ISCs — covering Teya's products, pricing, tools, and the merchant onboarding process.
  • Adapt your approach based on each ISC's background. Some will have payments experience; others will be new to the industry.
  • Ensure ISCs have genuinely developed the competencies they need — not just attended training, but understood it and can apply it in the field.
  • Spend regular time in the field — shadowing ISCs, observing their approach, and giving practical feedback.
  • Coach ISCs to build the confidence and skills they need to hit their early milestones and develop sustainable selling habits.
  • Run structured 1:1s and follow-ups to maintain momentum, spot blockers early, and keep ISCs engaged through the activation period.
  • Own the handover from Recruitment. Understand who you're receiving, flag any concerns about quality or readiness, and feed back what you're seeing so intake improves over time.
  • Own the handover to Sales. When an ISC is ready to progress, provide a clear picture of their competencies, strengths, and areas to watch — so Sales can continue their development effectively.
  • Build connection within the new-joiner cohort — through WhatsApp groups, celebrating wins, and creating a sense that ISCs aren't doing this alone.
  • Be a visible, approachable presence. ISCs should know who you are and feel comfortable reaching out when they need support.
  • Keep HubSpot accurate and up to date — logging activity, tracking progress, and ensuring handovers are clean.
  • Surface insights on what's working and what isn't. Your observations from the field will shape how we improve the programme.

Requirements

  • Experience in SMB sales, account management, or a similar field-based commercial role.
  • Experience coaching, training, or managing salespeople — you've helped others improve, not just by telling them what to do, but by working alongside them.
  • Knowledge of the payments industry is preferred, but not essential if you learn fast.
  • A genuine interest in developing people. You get something out of watching someone grow.
  • Strong organisation skills. You'll be supporting multiple ISCs at different stages — you need to keep track without letting anyone slip.
  • Comfortable with CRMs (we use HubSpot) and open to learning new systems including our LMS.
  • Willingness to travel — for field coaching across the UK and regular team days in London.
Benefits
  • Physical and mental health support through our partnership with GymPass giving free access to over 1,500 gyms in the UK, 1-1 therapy, meditation sessions, digital fitness and nutrition apps
  • Our company offers extended and improved maternity and paternity leave choices, giving employees more flexibility and support
  • Cycle-to-Work Scheme
  • Health and Life Insurance
  • Pension Scheme
  • 25 days of Annual Leave (+ Bank Holidays)
  • Friendly, comfortable and informal office environment in Central London
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
coachingtrainingsales managementaccount managementfield-based sales
Soft Skills
adaptabilitycommunicationorganizationinterpersonal skillsmentoring