Teya

Sales Support Agent

Teya

full-time

Posted on:

Location Type: Hybrid

Location: Zagreb • Croatia

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About the role

  • Support Sales Success 🤝 Be the go-to partner for the sales team. Provide day-to-day support that helps them focus on what they do best: selling and building relationships.
  • Manage Sales Operations ⚙️ Handle administrative and operational tasks related to the sales process—from preparing documentation to coordinating internal steps—ensuring accuracy and efficiency at every stage.
  • Ensure a Smooth Customer Journey 🌟 Support customers throughout the sales lifecycle. Make sure inquiries, contracts, and onboarding steps are handled quickly and professionally.
  • Coordinate Across Teams 🔄 Work closely with sales, onboarding, operations, and other internal teams to keep deals moving forward without friction.
  • Keep Everything Organized 📊 Maintain CRM data, track sales activities, update pipelines, and ensure reports and records are always up to date.
  • Assist with Sales Reporting 📈 Prepare reports, track performance metrics, and provide insights that help the sales team stay on target.
  • Keep Learning & Improving 📚 Stay up to date with our products, processes, and market insights to continuously improve sales effectiveness and customer experience.

Requirements

  • Experience in a sales support, sales operations, or administrative role is a plus
  • Previous exposure to SaaS, Fintech, or service-based industries is an advantage
  • Strong organizational skills and attention to detail
  • You communicate clearly and build trust with ease
  • You’re proactive, reliable, and solution-oriented
  • You’re comfortable working with CRM systems and digital tools
  • You’re eager to learn and grow within a commercial environment
  • Fluent in Croatian and confident in English
Benefits
  • Permanent contract with 6-month probation period
  • Work in a friendly, comfortable, and relaxed environment
  • Enjoy flexible working hours that align with team needs
  • Receive up to 26 days of vacation
  • 3 fully paid days for unexpected health issues
  • Monthly food allowance, plus additional benefits
  • Referral bonuses for recommending new team members to join the company
  • High-quality hardware is provided for work, ensuring a smooth working experience
  • Structured onboarding program for all new employees
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
organizational skillsattention to detailclear communicationtrust buildingproactivereliablesolution-orientedeager to learngrowth mindset