
Staff Data Analyst
TextNow
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $147,000 - $210,000 per year
Job Level
About the role
- Be a strong partner to cross-functional teams in understanding the extent and severity our users’ pain points, especially through quantitative methods & approaches.
- Provide cross-functional teams visibility into key business KPIs and metrics by developing and presenting reports and dashboards.
- Independently conduct analyses using rigorous analytic methods and build recommendations that drive decision making and business prioritization.
- Execute upon experimentation roadmaps by implementing experiments and tests, monitoring results and presenting recommendations.
- Generate and share actionable insights with Director+ level leadership via written artifacts such as decks and memos, and verbally in forums such as weekly standup meetings.
Requirements
- BA/BS in a quantitative discipline like Math, Computer Science, Economics or Analytics required. MS in Business Analytics highly preferred.
- 8+ years of hands-on experience in business and/or product analytics, working with large, multi-dimensional datasets, preferably at fast-growing tech companies.
- Exceptional communication skills, both verbal and written.
- Skilled in extracting and transforming data from Snowflake warehouse using SQL
- Hands-on experience in designing, building, operating, and maintaining Tableau dashboards
- Knowledge of consumer app businesses and familiarity with concepts such as NPS is preferred.
- Experience in experimentation (A/B tests, geo tests etc.) and basic statistics (e.g hypothesis testing) required.
- Knowledge of commonly used analytic methods such as regression, decision trees and forecasting is highly preferred.
- Experience in and ability to play "trusted advisor" to senior and executive leadership and help make change happen.
- Fast learner.
- Being a fast learner also means the ability to admit defeat, ask for help and iterate quickly so you can learn from your mistakes and move ahead.
- Respectfully candid with the ability to collaborate with multiple stakeholders as well as peers on the data team
- Resourceful and scrappy with the ability to deliver insights to the right teams in a timely manner.
Benefits
- Free phone service
- Strong work life blend
- Flexible work arrangements (work-from-home, remote, or access to one of our office spaces)
- Employee stock options
- Unlimited vacation
- 12 paid holidays per year
- Competitive pay
- Health, dental, and vision benefits
- Short-term & long-term disability
- $750 annual wellness benefit or healthcare spending account
- RRSP matching (Canada) | 401(K) (USA)
- Parental leave for eligible employees
- Learning & Development opportunities
- Travel for various team events, company-wide off-sites, and more
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
SQLTableauA/B testinghypothesis testingregressiondecision treesforecastingdata extractiondata transformationquantitative analysis
Soft Skills
communicationcollaborationanalytical thinkingproblem-solvingadaptabilityresourcefulnesscandidnesstrustworthinesspresentation skillsstakeholder management
Certifications
BA/BS in quantitative disciplineMS in Business Analytics