Business Intelligence Analyst
Texicare
full-time
Posted on:
Location Type: Hybrid
Location: Austin • Texas • United States
Visit company websiteExplore more
About the role
- Build and maintain interactive dashboards and visualizations that answer recurring questions (finance, ops, clinical, and/or provider network).
- Maintain and update KPI definitions (logic, filters, grain) and publish them in the semantic layer and glossary.
- Support the development of self-service models used by business users.
- Ensure visuals are intuitive, performant, and consistently drive actionable insights.
- Collaborate with internal teams to interpret dashboards and reports and identify opportunities to improve financial performance, care efficiency, and population health outcomes.
- Manage daily stakeholder needs, including backlog triage, expectation setting, and storytelling.
- Execute ad-hoc requests: clarify the question, pull data, summarize findings, and recommend next steps.
- Perform initial root-cause analysis when anomalies surface (e.g., spike in missing NPIs, margin swings) before involving Data team.
- Audit and validate numbers against source-of-truth reports; raise issues with clear evidence and outline steps to reproduce.
- Contribute to metric tests/alerts in SQL; log and track defects.
- Create and update how-to guides, data dictionaries, and dashboard “user guides.”
- Educate business users on self-service techniques; host office hours or quick hits training sessions.
- Provide feedback to Data team on missing fields, semantic gaps, or modeling optimizations.
- Monitor dashboard performance and utilization.
Requirements
- A bachelor’s degree or any equivalent combination of education, training, and experience.
- At least 2 years of experience in business intelligence and data analysis or any equivalent combination of education, training, and experience.
- At least 2 years of experience in healthcare or health plan related work with understanding of cost, utilization, and clinical measures.
- Intermediate SQL coding knowledge.
- Experience working in an Agile environment using Jira and Confluence tools (preferred).
- Experience working with Tableau, Snowflake, and Streamlit (preferred).
Benefits
- Automatic 4% employer contribution to retirement plan
- 401k plan with 100% match up to 6%
- Flexible time off for vacation, illness, etc.
- Nine paid holidays
- Day one health, Rx, vision, and dental insurance
- Life and disability insurance
- Flexible spending account
- Pet coverage and pet Rx discounts
- Free identity theft protection
- Free 2nd medical opinion service
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
SQLdata analysisbusiness intelligencedashboard developmentKPI managementroot-cause analysisdata validationmetric testingself-service modelsvisualization
Soft Skills
collaborationstakeholder managementstorytellingcommunicationtrainingproblem-solvinganalytical thinkingattention to detailadaptabilitytime management