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Facilities & Workplace Services Manager
Texas CapitalFacilities & Workplace Services Manager at Texas Capital managing all aspects of facilities maintenance and operations. Ensuring safe and efficient working conditions across various locations in Texas.
About the role
Key responsibilities & impact- Monitor building and its systems (Electrical, HVAC, Plumbing, etc.) and ensures all are in good working order and are properly maintained to ensure on-going efficient and safe working conditions.
- Where applicable, ensures the continuous operations of Emergency Generators, UPSs and ATS equipment, inspection schedules and annual testing.
- Understands, implements and maintains safety procedures and plans for emergency preparedness and business continuity.
- Manage all aspects of facilities maintenance, including preventative maintenance, repairs and renovations.
- Develops and implements preventative maintenance schedules for equipment such as generators, chillers, ATS/UPSs and cooling units that support critical environments along with environmental services like carpet cleaning, window cleaning and filter changes.
- Assists in the optimization of space, coordinates office and employee moves and space changes while managing efficient use of resources.
- Assists in the negotiation of and manages contracts with external vendors for services such as cleaning, landscaping, moving and equipment or appliance preventive maintenance.
- Ensure all services are provided per agreement.
- Assists in the development of and manages budgets for facility operations, maintenance and capital projects.
- Tracks actual expenses and identifies and/or implements cost-saving opportunities.
- Ensures facility adheres to all relevant health, safety, uniform building codes and environmental regulations.
- Recommends and implements both short and long-term plans for facility improvements, upgrades and sustainability.
- Oversees and manages maintenance and cleaning staff which are employed by or contracted for Texas Capital.
- As needed, engages third party vendors to perform painting, plumbing, electrical and mechanical repairs and arranges access, COI compliance and scope of work.
- Assists with the purchase of furniture, fixtures, and supplies and manages assets for redeployment as needed for projects or space renovation.
- Meets with vendors and major suppliers to evaluate products and services.
- Assists in negotiation agreements to ensure quality and pricing.
- Supports planning and project management teams.
- Establishes and maintains relationships with architects, engineers, contractors, and consultants engaged in projects to ensure projects are aligned with current facility and Corporate Standards.
- Provides operational oversight for Workplace Services (amenities, mail, print/copy areas) ensuring service delivery aligns with Workplace Experience strategy set by the Workplace Experience team.
- Partners with Workplace Experience leadership to execute service standards and maintain an employees-first environment.
- Exhibits and promotes high standards of customer service and teamwork.
- Maintain on-going relationships with line of business contacts.
- Contributes to and maintains reports relating to budgets, space utilization, vendor activities, preventive maintenance schedules, cleaning frequencies and moves.
- Assures adherence to corporate space and furniture guidelines.
- Collaborates with Space Management on floor plans and as-builts to confirm they are accurately maintained in central repository and records of space occupancy and utilization are always current.
- Familiar with contract language to ensure adherence to real estate leases, amendments, and other related documents for all properties in management portfolio.
- Representative to building ownership’s general management, property management teams and landlord’s contractors to ensure all facility management services are being provided at high performance level.
- Review monthly invoices for completion of work and accuracy.
- Conducts reoccurring inspections of facility to identify and address potential issues in the immediate or near term and to contribute to future M&R or Capital planning.
- Communicate effectively with various stakeholders, including executives, management and vendors.
- Stays up to date on facilities management and relevant technologies such as monitoring equipment, lighting controls, etc.
- Collaborate with CRE functional teammates and business partners to create workplace environments that support organizational goals.
Requirements
What you’ll need- Preferred degree in Business (Administration, Real Estate, Finance, Accounting), Engineering, Architecture, Interior Design or equivalent.
- Direct industry related certificates (IFMA, IREM, BOMA, CoreNet) and/or acceptable substitution for consideration will be verifiable long-term performance in a like or similar role.
- Minimum of ten years’ experience in Facilities or Property Mgmt.
- Strong knowledge of facilities principles and practices and building & equipment engineering.
- Knowledge of leasing and construction management.
- Mechanically inclined and knowledge of common building HVAC, plumbing and electrical equipment, systems and operations.
- Deep technical understanding of building systems (HVAC, electrical, plumbing, life safety systems) and ability to troubleshoot complex issues.
- Familiarity with critical environments (UPS, ATS, generators, chillers) and ability to interpret technical drawings and schematics.
- Knowledge in building automation systems (BAS) for lighting, equipment programming, and energy management tools for optimization.
- Strong vendor management and ability to evaluate technical service providers.
- Risk management skills for compliance, emergency preparedness, and business continuity.
- Ability to interpret and apply building codes, safety regulations, and environmental standards.
- Data-driven decision-making using metrics for preventive maintenance and cost optimization.
- Willing to function as after-hours contact for facility emergencies and be accessible via phone.
- Strong financial acumen, contract management and purchasing experience.
- Occasionally required travel to manage finish-out projects, moves, and property inspections.
- Excellent communication (both verbal and written) and interpersonal skills with ability to influence and collaborate with stakeholders at every level.
- Strong negotiating and presentation skills.
- Project management experience coordinating multiple stakeholders towards a completion date.
- Proven experience working with executives and senior managers.
- Ability to determine and set priorities.
- Excellent analytical and decision-making skills to make appropriate decisions when solving critical problems and accomplishing objectives.
- Basic software skills for analysis, reports and presentations.
- Ability to be influential and establish positive working relationships across the organization.
- Knowledge of sustainability practices and emerging technologies for smart buildings.
Benefits
Comp & perks- health insurance coverage
- wellness program
- fertility and family building aids
- life and disability insurance
- retirement savings plans with a generous 401K match
- paid leave programs
- paid holidays
- paid time off (PTO)
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
facilities managementpreventative maintenancebuilding systems troubleshootingHVAC systemsplumbing systemselectrical systemsbuilding automation systemscontract managementproject managementdata-driven decision-making
Soft Skills
communication skillsnegotiation skillsinterpersonal skillsanalytical skillsdecision-making skillsvendor managementteamworkinfluencing skillsorganizational skillsprioritization skills
Certifications
IFMAIREMBOMACoreNet