Experience Manager

Texas Capital

Experience Manager coordinating all aspects of luxury hunting retreats at Texas Capital. Managing vendor relationships, guest communications, and overseeing the entire retreat lifecycle for high-end clientele.

Posted 4/16/2026full-timeSan Antonio • Texas • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

Chef

About the role

Key responsibilities & impact

Plan and coordinate all aspects of hunting retreats including date selection, guest and host confirmations, vendor contracts, and project timelines
Manage relationships with all retreat vendors (Chef, hunting guides, cleaning, transportation, property management) to ensure timely execution of statements of work and service delivery
Oversee guest and host communications throughout the retreat lifecycle, including registration, confirmations, logistics details, and post-event follow-up
Coordinate all travel logistics including aircraft arrangements and ground transportation
Maintain comprehensive guest and host information including assignments, dietary needs, and travel details; communicate relevant information to all stakeholders
Serve as primary point of contact during each retreat to troubleshoot issues, manage stakeholder needs, and ensure smooth day-to-day operations
Travel to the retreat location as needed to provide on-site coordination, support, and oversight during events
Execute post-event activities including client thank yous, feedback collection, and debrief sessions with hosts to capture insights for continuous improvement

Requirements

What you’ll need

Bachelor's degree in Business, Hospitality, Event Management, Communications, or related field (or equivalent experience)
Minimum 5 years of experience in event coordination, hospitality management, or luxury client experience management
Exceptional organizational skills with meticulous attention to detail; ability to manage complex, multi-vendor timelines
Excellent written and verbal communication skills; ability to interact professionally with executives, vendors, and diverse stakeholders
Proficiency with event management platforms (Stova, Cvent, Salesforce); strong Excel skills for tracking and reporting
Ability to manage multiple priorities and competing deadlines in a fast-paced environment
Proven vendor management experience; skilled at building and maintaining professional relationships with external partners
Comfortable with travel as needed for on-site coordination and troubleshooting
High attention to confidentiality and discretion when handling executive and client information
Proactive problem-solver with composure and adaptability when managing unexpected changes
Collaborative team player with a positive attitude and willingness to learn

Benefits

Comp & perks

Health insurance coverage
Wellness program
Fertility and family building aids
Life and disability insurance
Retirement savings plans with a generous 401K match
Paid leave programs
Paid holidays
Paid time off (PTO)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

event coordinationhospitality managementluxury client experience managementvendor managementproject managementlogistics managementfeedback collectiondata trackingreporting

Soft Skills

organizational skillsattention to detailwritten communicationverbal communicationproblem-solvingadaptabilitycollaborationprofessionalismconfidentialitydiscretion