Call Center Member Service Representative

Texans Credit Union

Member Service Representative at Texans Credit Union's call center serving as liaison for member inquiries and transactions. Handling a variety of customer requests and promoting products.

Posted 4/17/2026full-timeRichardson • Texas • 🇺🇸 United StatesJunior💰 $20 per hourWebsite

About the role

Key responsibilities & impact

Serve as a liaison between the member and the credit union
Provide information on the full range of credit union products and services as well as account information by phone
Perform account service and maintenance transactions of all types for members
Treat all members and callers of the credit union in a professional manner
Provide telephone service for general and specific service-related information concerning credit union products or policies
Respond to members’ requests, problems, and complaints, resolving issues, and/or directing them to the appropriate person
Provide exceptional service for service requests of every kind
Promote credit union products and services based on member needs
Maintain up-to-date and accurate information on credit union products, services, systems, policies/procedures and compliance regulations
Research accounts for deposit, withdrawal, and loan-payment discrepancies

Requirements

What you’ll need

High-school diploma or equivalent
Minimum 1 year in a Call Center environment
Minimum 1 year experience at a Financial Institution
Minimum 6 months in a goal oriented sales environment
NOTE: Candidates considered for employment must successfully complete a credit check, background check and drug screen.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Texans Credit Union Website LinkedIn All Job Openings 201 - 500 employees At Texans Credit Union, we're more than just a financial institution — we're a community built on PRIDE, loyalty and a servant's heart. We're committed to growing and getting better every day, while also being there for our members. We envision a world where financial literacy is accessible to all, where individuals and families can thrive financially, and where communities are strengthened by the financial well-being of their members.Our core values of, excellence, people, integrity and collaboration guide everything we do. We strive to be a trusted partner for our members, providing personalized service and expert guidance to help them navigate the complexities of the financial world.As a member-owned financial cooperative, we prioritize the well-being of our members and the communities we serve. We offer a wide range of products and services, including checking and savings accounts, loans, mortgages and investment options. Federally insured by the NCUA. Call Center Member Service Representative 🔥 27 minutes ago 🏢🏡 Richardson – Hybrid 💵 $19 / hour ⏰ Full Time 🟢 Junior 📞 Call Center Representative 🚫👨‍🎓 No degree required Apply Now Find Hiring Managers Customize resume for this job Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Serve as a liaison between the member and the credit union
Provide information on the full range of credit union products and services as well as account information by phone
Perform account service and maintenance transactions of all types for members
Treat all members and callers of the credit union in a professional manner
Provide telephone service for general and specific service-related information concerning credit union products or policies
Respond to members’ requests, problems, and complaints, resolving issues, and/or directing them to the appropriate person
Provide exceptional service for service requests of every kind
Promote credit union products and services based on member needs
Maintain up-to-date and accurate information on credit union products, services, systems, policies/procedures and compliance regulations
Research accounts for deposit, withdrawal, and loan-payment discrepancies 🎯 Requirements
High-school diploma or equivalent
Minimum 1 year in a Call Center environment
Minimum 1 year experience at a Financial Institution
Minimum 6 months in a goal oriented sales environment
NOTE: Candidates considered for employment must successfully complete a credit check, background check and drug screen. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

account serviceaccount maintenancediscrepancy researchsales techniques

Soft Skills

communicationproblem-solvingcustomer serviceprofessionalisminterpersonal skills

Certifications

high school diplomabackground checkcredit checkdrug screen