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Senior Quality Assurance Specialist – Operations Support
Teva PharmaceuticalsQuality Assurance Sr Specialist at Teva reviewing printed packaging materials and coordinating quality operations. Collaborating with clients and internal teams to ensure compliance and efficiency in pharmaceutical processes.
About the role
Key responsibilities & impact- Review and approve/reject printed packaging materials in a timely manner according to the production plan
- Prioritise packaging materials listed in the Exceptions Report and ensure same-day review when entered into XAL
- Review and approve printed packaging material specifications, including Version 1 and non-Version 1 documents
- Sample printed packaging materials upon request
- Compile Certificates of Analysis (CoAs) for printed packaging materials as required
- Prepare Batch Release Certificates (Commercial and Registration), including CoAs, BRCs, and CoCs, prior to Qualified Person (QP) review and within agreed timelines
- Provide clients with commercial batch documentation, including approved certificates, starting material certificates, and manufacturing/packaging batch documentation as specified in Technical Agreements or product specifications
- Coordinate the preparation and distribution of finished product samples, registration documentation, and supporting information required for product registration and business expansion activities
- Act as the primary liaison between clients and internal departments for quality-related queries and requests, ensuring responses are provided within 48 hours
- Perform training on new or updated Standard Operating Procedures (SOPs) and ensure compliance with authorised SOPs at all times
- Maintain and update QA records, databases, and logbooks regularly to support efficient and reliable operations
- Archive and retrieve QA batch documentation, logbooks, and packaging material samples as required
- Participate actively in projects aimed at improving quality assurance processes and departmental performance
- Compile assigned Product Quality Reviews (PQRs) on a monthly basis
- Perform additional duties and responsibilities as required by the department
Requirements
What you’ll need- Excellent attention to detail and accuracy
- Strong customer service orientation
- Effective communication and organisational skills
- Proactive, reliable, and hardworking attitude
- Proficiency in Microsoft Office applications
- Ability to work under pressure and meet strict deadlines
- Strong teamwork and collaboration skills
- Diploma-level education
- Experience in quality assurance, pharmaceutical operations, packaging review, or a related field is considered an asset
Benefits
Comp & perks- Generous annual leave
- Reward plans
- Flexible working schedules (dependent on role)
- Access to tailored health support
- Meaningful ways to give back to the community
ATS Keywords
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Hard Skills & Tools
quality assurancepackaging reviewpreparation of Batch Release Certificatescompilation of Certificates of Analysisdocumentation managementStandard Operating Procedures (SOPs)Product Quality Reviews (PQRs)regulatory compliancepharmaceutical operationsattention to detail
Soft Skills
customer service orientationeffective communicationorganisational skillsproactive attitudereliablehardworkingteamworkcollaborationability to work under pressuremeeting deadlines
Certifications
diploma-level education