Manager, Patient Support Program
Teva Pharmaceuticals
full-time
Posted on:
Location Type: Hybrid
Location: Montreal • 🇨🇦 Canada
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Oversee PSP provider relationships to ensure program objectives are achieved and annual targets are met.
- Keep Brand Teams informed of program performance, prepare presentations for sales meetings, and provide PSP‑related training to other functions.
- Evaluate strategic insights based on PSP data, identify performance gaps, and share relevant findings with stakeholders.
- Collaborate with Legal, Medical, Regulatory, and Compliance teams to develop, update, review, and approve PSP materials, programs, and training initiatives.
- Plan, organize, and monitor pre‑launch activities for new PSPs, ensuring Teva PV and QA update agreements prior to launch and confirming PSP launch readiness.
- Maintain full compliance with Teva’s Code of Conduct, ethics rules, and regulations.
- Track key performance indicators, address gaps, and collaborate with the PSP COE team to identify opportunities for improvement.
- Prepare and update program cost estimates, enrollment forecasts, and cost analyses.
- Process invoices, validate against original estimates, provide insights on discrepancies, review financial reports, and confirm Revised Financials (RF) updates.
- Conduct regular PSP budget reviews and perform financial analysis.
- Manage updates and renewals of Statements of Work (SOW) with the PSP COE team to ensure contracts remain current and compliant.
- Perform other duties as assigned.
Requirements
- Bachelor's degree in Science, Business Administration, or another relevant field; or equivalent combination of education and work experience.
- Five (5) or more years of relevant experience.
- Experience in the pharmaceutical industry and/or patient support program management; prior experience with a PSP provider is an asset.
- Proficiency with Microsoft Office (Excel, PowerPoint, Word, Outlook) and Microsoft 365.
- Knowledge of the pharmaceutical industry and provincial public/private reimbursement processes is an asset.
- Strong knowledge and/or experience in patient support program management is an asset.
- Proven ability to work cross‑functionally and collaborate as a positive team contributor.
- Excellent project management skills and strong analytical mindset.
- Strong communication skills (written, oral, and presentation).
- Demonstrated experience in budget and financial management.
- Knowledge of pharmaceutical legal, regulatory, and medical processes is an asset.
- Bilingual in French and English, both spoken and written.
- Occasional travel within Canada.
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Remote work options
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
budget managementfinancial analysisproject managementdata evaluationperformance trackingcost analysisprogram managementpresentation preparationtraining developmentcompliance management
Soft skills
collaborationcommunicationanalytical mindsetteam contributionorganizational skillsproblem-solvinginterpersonal skillspresentation skillsleadershipadaptability