Teton

Strategic Account Manager

Teton

full-time

Posted on:

Location Type: Remote

Location: United States

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About the role

  • Own growth and renewal targets for assigned accounts, crafting and executing account plans that translate pilot outcomes into scalable value.
  • Build and deepen relationships with C-suite and senior leadership at customer organizations, aligning Teton’s platform with their operational objectives and growth strategy.
  • Partner cross-functionally with Sales, Customer Success, Operations and Product teams to ensure account outcomes are delivered, risks are mitigated, and value is clearly communicated.
  • Maintain CRM discipline; update pipeline, forecast account health and manage risk indicators to provide leadership clear visibility into account status.
  • Lead presentations and business reviews that articulate ROI, outcomes and expansion opportunity.
  • Stay abreast of senior-living, healthcare and AI/tech trends; leverage market insights to position Teton as a strategic, forward-thinking partner.
  • Travel periodically to meet with clients, attend key milestones, and activate growth within the organization.

Requirements

  • 5+ years of SaaS enterprise account management or enterprise sales experience, ideally within healthcare, senior living or technology-enabled services.
  • Demonstrated track record of growth and retention in enterprise accounts, post-implementation, not just initial sale.
  • Exceptional ability to engage senior executives, influence through data/insights and build trusted relationships.
  • Strong organizational skills and comfort managing multiple workstreams in an evolving startup context.
  • Self-starter mindset, comfortable working in a fast-paced environment and building structure where little exists.
  • Proficiency with CRM and productivity tools (e.g., HubSpot, Gong, G-Suite/Office, Slack) and the discipline to maintain accurate account data.
  • Willingness to travel within the US as required.
Benefits
  • Competitive base salary plus equity participation (stock options)
  • Opportunity to shape the role and framework for future Account Managers
  • A mission-driven, entrepreneurial environment where your contributions materially impact outcomes for providers and residents.
  • 401(k) plan
  • Paid time off
  • Health insurance
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SaaSaccount managemententerprise salesgrowth strategydata analysisrisk managementROI articulationmarket insights
Soft Skills
relationship buildinginfluencingorganizational skillsself-starteradaptabilitycommunication