Account Manager
Tether.to
full-time
Posted on:
Location Type: Remote
Location: Italy
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About the role
- Act as the primary point of contact for clients and institutional partners, ensuring consistent communication, expectation management, and long-term relationship building.
- Coordinate with external companies providing payment and exchange services, government institutions, and technology vendors.
- Liaise with Expansion team to support the definition of collaboration opportunities across sectors.
- Identify cross-initiative opportunities to introduce and leverage multiple Tether technologies.
- Oversee implementation progress led by Product Managers and ensure alignment with contractual terms, expectations, and delivery timelines.
- Maintain governance frameworks including meeting notes, action logs, risk registers, and decision records.
- Drive accountability by ensuring tasks, responsibilities, and milestones are clearly tracked and documented.
- Support escalation management to Head of Technology Distribution and ensure timely resolution of operational or strategic issues.
- Facilitate information flow between internal product, engineering, legal/compliance, marketing and operations teams.
- Maintain dashboards and executive reports summarizing status, risks, and next steps.
- Engage and maintain relationships with external companies involved in the initiative at all levels.
Requirements
- 5+ years of experience in account management, program coordination, or project governance within technology, fintech, or consulting environments.
- Proven ability to engage with corporate and government stakeholders at multiple levels.
- Strong understanding of digital assets, blockchain, or financial technology ecosystems (experience with tokenization, custodial solutions, or payment infrastructure is a plus).
- Excellent communication, documentation, and analytical skills.
- Strong sense of ownership, initiative, and ability to operate in a fast-paced, evolving environment.
- English is a must, any other language a plus.
Benefits
- Flexible work arrangements
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
account managementprogram coordinationproject governancedigital assetsblockchainfinancial technologytokenizationcustodial solutionspayment infrastructure
Soft Skills
communicationdocumentationanalytical skillsownershipinitiativerelationship buildingexpectation managementescalation managementtask trackingmilestone documentation